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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
307 Reviews

307 Reviews of Joseph Chevrolet - Service Center

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November 23, 2023

New policy to have to go through service department paperwork to have air put in tires is ridiculous. Should only have taken a few minutes not the fifteen or so waiting in waiting room for air to be pu More

by WLWADL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
November 23, 2023

The service writer was very friendly, took my truck in for oil change and tire rotation. They took care of my truck quickly. More

by Jknuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
November 22, 2023

Appointment was at 9:00 a. m. nothing was done to my car until after 1:00 p.m. And then they were unable to duplicate or fix the brake screeching problem. I was told to wait unt More

by JPSANTOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Nov 27, 2023 -

Joseph Chevrolet responded

Hello, one of our managers has reached out to further investigate the noise problem you've mentioned here. If you have any additional details or need further assistance, feel free to give us a call at the number provided to your email or at 513-741-6700, ext 8311.

November 20, 2023

we were happy with the work and service. Ron Tims did a good job with the estimate and progress. More

by DWILEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Tims
Nov 20, 2023 -

Joseph Chevrolet responded

Thank you for the awesome review. We love hearing that our team put in the work to give you a great experience!

November 19, 2023

He was extremely nice and genuine . He was a straight shooter when it came time to negotiate. I been to other places around the area and he was the best by far. I bought two vehicles fro More

by buerger59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent DePaola
Nov 20, 2023 -

Joseph Chevrolet responded

We appreciate your detailed review, thank you for choosing Joseph Chevrolet! We love to hear that Vincent gave you the best experience. Enjoy your new vehicle!

November 18, 2023

Every body is very friendly and very knowledgeable. A very clean facility and a quick in and out for an oil change More

by MICHELLEJOHNSON3263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Baker, Marcus Tolle
Nov 20, 2023 -

Joseph Chevrolet responded

We are happy to hear that our team got you in and out quickly! Thank you for choosing Joseph Chevrolet.

November 17, 2023

Excellent service department professionalism, courteous, informative, reliable and dependable customer support. Ms Carolyn and Ms Amber in the cashiers office are both exceptionally adept when it comes to More

by warnertlx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn/ Amber, Joseph Chevrolet Service
Nov 20, 2023 -

Joseph Chevrolet responded

No, thank you! We take pride in our customer service, and it is great to hear that you had such an amazing experience. Thank you for choosing Joseph Chevrolet!

November 15, 2023

Great fast service good work very good personal very friendly staff i and out in reasonable time More

by RICHIE8BUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Nov 15, 2023 -

Joseph Chevrolet responded

So glad we were able to get your car serviced quickly! Thank you for choosing Joseph Chevrolet

Nov 15, 2023 -

RICHIE8BUD responded

Thanks I will be back

November 12, 2023

My service rep was professional and very helpful! The ladies in the office were fun and quick! More

by dralston7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dargis
Nov 15, 2023 -

Joseph Chevrolet responded

We love hearing that our service team was able to get you in and out quickly! Thank you for choosing Joseph Chevrolet.

November 10, 2023

Jerry was great, again. He explained issues and resolution. Service was quick and check out personnel were nice and professional. More

by LAP716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 15, 2023 -

Joseph Chevrolet responded

Your loyalty means so much to us! Thanks for always trusting Joseph Chevrolet with your service needs.