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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
295 Reviews

295 Reviews of Joseph Chevrolet - Service Center

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June 25, 2025

Excellent customer service on the telephone and in person. Everyone I encoutered was friendly and knowledgeable! More

by CRHILL72474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Joseph Chevrolet responded

We’re glad to see your positive review! Thank you for being a valued customer.

June 22, 2025

I purchased a used car in April from Joseph Chevrolet on Colerain Ave and the experience was good the salesman was very helpful and insightful there was a issue with the car that had a bumper to bumper More

by elsteele284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Dorger
Jun 26, 2025 -

Joseph Chevrolet responded

We’re so grateful for your kind review! Our goal is to exceed expectations, and it's rewarding to know our staff made your experience memorable. Thank you for acknowledging their hard work; it inspires us all!

June 20, 2025

Best dealership in all the land ! ! I have never had better service. Amazing team at JC !! More

by CREEKSONGFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Joseph Chevrolet responded

We genuinely appreciate your wonderful feedback! Knowing that our team provided an excellent experience makes us proud. Your comments are a great reminder of why we do what we do!

June 16, 2025

Smooth as ever! Special shout out to Angela for her start-to-finish help/support with my punctured tire. More

by loschafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Jun 20, 2025 -

Joseph Chevrolet responded

We’re grateful for your positive feedback! It’s fantastic to know that our staff made your visit enjoyable. Your appreciation will certainly motivate them to keep delivering great service.

June 15, 2025

I am always amazed at how efficiently they get my car taken care of. I wouldn’t consider going anywhere else. Thanks Joseph service team. More

by Kar Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Joseph Chevrolet responded

We are so grateful for your feedback! Our staff works diligently to ensure a great experience, and your recognition of their efforts means the world to us.

June 12, 2025

Always can get appointment pretty quick I like getting coupons to use I like being able to get a a loner car More

by lindaleather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Joseph Chevrolet responded

We appreciate your great review! Your satisfaction is our top priority.

June 11, 2025

All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skidmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

June 11, 2025

I was promptly taken and my service was done within a half hour. Great experience More

by DKUNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Joseph Chevrolet responded

Thank you for your lovely review! Our staff is dedicated to customer satisfaction, and it’s rewarding to hear that they met your expectations. We look forward to welcoming you back soon!

June 08, 2025

Quick check in - took car back almost immediately. Service was busy but lounge area is nice with some free snacks - which was very surprising. Check out was easy - receipt showed all work done and sy More

by GREENLEENANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Joseph Chevrolet is the best. Always great service, always fixed right, and always a friendly staff. More

by Kar Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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