Joseph Chevrolet - Service Center

I'm disappointed in the customer service at Joseph Chevrolet. I had a 7:30 appointment and left my car to be looked at. Although I had an appointment, they didn't even look at my car for 2 days. Nobod Chevrolet. I had a 7:30 appointment and left my car to be looked at. Although I had an appointment, they didn't even look at my car for 2 days. Nobody contacted me on the progress for 5 days. During that time, I would call the front desk and ask for the service department, but no one ever picked up the phone. The front desk person said she would ring him up, but the technician never picked up. This went on for 5 days before someone finally contacted me to tell me what was wrong with my car. I understand that sometimes they are busy, but the lack of communication was unacceptable. More

Covered all issues as car had been purchased 20 days when check engine light came on showed they cared about the customer and made a customer really happy check engine light came on showed they cared about the customer and made a customer really happy More

Had no problems making an appointment and I have my car service done within two hours service done within two hours More

Quick and efficient service. The wait was not bad and I even had received a discount coupon long before my appointment was made. The wait was not bad and I even had received a discount coupon long before my appointment was made. More

Very disappointed. I purchased my vehicle from you 11 years ago. I have brought it in for every service that has been done, including tires. I called for a diagnostic s I purchased my vehicle from you 11 years ago. I have brought it in for every service that has been done, including tires. I called for a diagnostic scan. Was told 24 to 48 hours . I asked for a loner and the scheduler told me it would be mid January before I can get one. I have multiple error codes and it shudders and is hard to control. I do not have another car and will not drive it for over a month, because you won't take care of long time loyal customers. You have lost my business and my new vehicle purchase, that is happening today. More

Kept. My car for a repair 2days. Still have the same problem.Was not fix. I have been taking my vehicles there for a while. But, now the service has gone d My car for a repair 2days. Still have the same problem.Was not fix. I have been taking my vehicles there for a while. But, now the service has gone down hill. More

I stopped in without an appointment on a Saturday to get my radio reprogrammed due to a recall, and they took my truck in immediately. The manager said it would take about an hour, and within 30 minutes the my radio reprogrammed due to a recall, and they took my truck in immediately. The manager said it would take about an hour, and within 30 minutes they came to the lounge to tell me it was done! Quick. Everybody I talked to was very nice and respectful of my vehicle. More

Friendly staff. But I am disappointed with my service due to check engine light coming on AFTER service was done. But I am disappointed with my service due to check engine light coming on AFTER service was done. More

I was shocked when I arrived to find out that I had to pay for a tire rotation that I did not even want. I felt like that was a very poor taste. My husband's done my rotation for years. And they told us pay for a tire rotation that I did not even want. I felt like that was a very poor taste. My husband's done my rotation for years. And they told us that we had to pay for it whether we wanted it or not. And on top of that, we were there for over two hours. we've never had to wait that long. And to be blunt, the staff acted like they could care less that we even came in. The lady there to check us out act like it was a burden for her to do so More