Joseph Chevrolet - Service Center

Very disappointed GM did not supply my password to my dealer so I can get my points or advise me I need my password when confirming my appointment. The art of communication. dealer so I can get my points or advise me I need my password when confirming my appointment. The art of communication. More

Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway speeds. Wont know for sure until back on highway More

My Brand new 2025 Traverse had a catastrophic transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that w transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that was half the size of my vehicle and then was told to bring that one back after 2 months as I was putting to many miles on it and given an even smaller vehicle as a loaner. They offered me an Equinox EV as a loaner which was not an acceptable option for me. I waited several weeks for information and had to show up in person to get any answers. The service department does not return phone calls or texts promptly or at all in my case. I had to escalate my complaints to the service manager Karl who was very good. Unfortunately, it took months to get parts for the car and I have instituted a buyback from GM as I don't trust the car will function properly. I bought the car (after waiting for the special order for over 4 months) on November 7th and on December 27th it was dead. And, even now that I have it back until the repurchase goes through, it does not drive like it did. I am very dissapointed in the car and the service at Joseph. It's pretty sad too, as I had a 2015 Traverse that was a great car and a total workhorse. They have lost me as a customer at this point, and not just Joseph, GM as a company. More

Holly was awesome a pleasure to deal with will return. Fast quick ready thank yu Fast quick ready thank yu More

Was pretty decent and quick for oil change. Sad that the cashier doesn't give out snacks anymore. Sad that the cashier doesn't give out snacks anymore. More

I have been taking my vehicles to Joseph Chevrolet for 35 years. I trust them and you can too! years. I trust them and you can too! More

When I showed up with my door speakers issue Dan was very good a listening to my issue. He explained everything in detail and explained that the passenger door speaker was replaced and we later discovered t good a listening to my issue. He explained everything in detail and explained that the passenger door speaker was replaced and we later discovered that the drivers door speaker also need to be replaced. The parts were ordered in a timely manner and the repair was done quickly and professionally. Dan is a great representative of Joseph Chevrolet employees. Hats off to Dan! More