Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
277 Reviews

277 Reviews of Joseph Buick GMC - Service Center

Sort by
August 03, 2024

Very easy to work with and trustworthy! Tommie is a phenomenal service advisor and they get the job done quick and accurately. More

by npete7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Report | Print
Aug 05, 2024 -

Joseph Buick GMC responded

It's great to hear that Tommie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 02, 2024

Had to return the next day. Rotated tires and vehicle had a vibration. Service tried to sell me new tires at $250 a piece . Keep in mind it's not the tires the vehicle is new. T More

by DUNAWAYTOMMY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Joseph Buick GMC responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry that you weren't fully satisfied with your recent experience. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail, we are always happy to help here at Joseph Buick GMC!

August 01, 2024

The best service advisor on this side of the Mississippi River Terry makes it easy to work with More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Mueller
Report | Print
Aug 02, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

August 01, 2024

Very pleased with quick appointment time and serve of my vehicle. The serviceman was friendly and professional. The problem was addressed and corrected. More

by EDITHPATTON2424
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Aug 02, 2024 -

Joseph Buick GMC responded

Edith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2024

Very pleased with the people I dealt with. I know it was not up to them, but disappointed with fact that because I was 2 days late for my free service, they could not give it to me! Its a car More

by rlmand38
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Report | Print
Jul 28, 2024 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 24, 2024

Everyone was so pleasant. The service was done in a short period of time. Thank You‼️ More

by wcsels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ra'Shaad and our team and don't hesitate to let us know if we can be of further assistance.

July 24, 2024

Great place to shop for car . .:.Very friendly great customer service out going and reliable cars More

by JONESLEQWESHA.LJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 24, 2024

From Sales to Service very professional and courteous. Definitely will keep going back. They took very good care of me and my vehicle. More

by upsisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 23, 2024

Quick diagnostic - fast service and charge less than estimate. Thanks for getting me back on the road. More

by pastorpitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Jul 23, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2024

I’m always satisfied when Mr Tommie Johnson is involved with my car care. He’s honest and professional. I’m he came. back More

by SIMMIE.LETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Report | Print
Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie always meets your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

1
...
6
7
8
...
28