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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
277 Reviews

276 Reviews of Joseph Buick GMC - Service Center

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August 14, 2024

Great service. Was well informed along the way. Tommie helped while Angie was at lunch. More

by KHPHOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill, Tommie Johnson
Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie, Angie, and our team were able to help, and we hope to see you again!

August 14, 2024

We love this dealership they always get us in and out as promised, and take care of everything that needs to be done in a timely manner More

by CHRISTIBROWN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in the service department
Aug 15, 2024 -

Joseph Buick GMC responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 13, 2024

I needed a tire patch. You were able to do it without an appointment and within an hour. thanks More

by BKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2024

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2024

Tommie explained services performed in detail and was prompt and courteous. Provided a ride home which was appreciated. More

by DAVID.WIDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Aug 09, 2024 -

Joseph Buick GMC responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2024

quick, prompt and exended warranty covered it. Due to needing to cource repair part I was chaffered home and then later in the day returned to pick up. More

by ddetmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience!

August 06, 2024

In service was good service out was good service all around was good except my tire pressure came back wrong More

by slimw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and tommy
Aug 06, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Informed and genuine service representative. Facility and personnel above average in all areas. We need more experiences More

by KINCAID4254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
Aug 06, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Always prompt and professional. Appointment was easy to schedule and service got me right in and out. They even gave me cookies! More

by RJBLUM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 05, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Very easy to work with and trustworthy! Tommie is a phenomenal service advisor and they get the job done quick and accurately. More

by npete7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Aug 05, 2024 -

Joseph Buick GMC responded

It's great to hear that Tommie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

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