Joseph Buick GMC - Service Center
Cincinnati, OH
275 Reviews of Joseph Buick GMC - Service Center
Service Department is polite and efficient. Tommie greeted us with a smile and had a driver take me home and pick me up when service was finished. Tommie greeted us with a smile and had a driver take me home and pick me up when service was finished. More
Every thing went well. Service was exceptional. Staff should greet customers with a smile instead of a stare Service was exceptional. Staff should greet customers with a smile instead of a stare More
This has been my first time ever buying a car or having a car serviced by a dealership. My recent experience having my Lacrosse worked on was very good. Everyone that worked in the service department was fri car serviced by a dealership. My recent experience having my Lacrosse worked on was very good. Everyone that worked in the service department was friendly and very helpful. Tommie Johnson was my service consultant and he was wonderful. He was patient with me and answered my questions clearly. I really appreciated being able to get a ride back to my house as my car was being serviced. That was a nice surprise. Great Job guys! More
I love this dealership. Every time I come in to have my car serviced/repaired. I am greeted warmly and with a smile. The repairs are always done in a reasonable amount of ti Every time I come in to have my car serviced/repaired. I am greeted warmly and with a smile. The repairs are always done in a reasonable amount of time, however, if more time is needed, you are made aware of it. In this case, a loaner or shuttle service is offered. I would highly recommend this dealership to my family and friends. More
Very satisfied with the work that was done. It was finished in a timely manner. I thought I needed a new brakes, but I didn’t and the expert mechanics made sure they only did the work that was It was finished in a timely manner. I thought I needed a new brakes, but I didn’t and the expert mechanics made sure they only did the work that was needed. More
Tommy, Terry and Vada in the service department are all so very kind! It was a real pleasure speaking with them during my recent visit and realizing how connected we all are. so very kind! It was a real pleasure speaking with them during my recent visit and realizing how connected we all are. More
I brought my vehicle on September 16 to have one of my tires replaced because I had a warranty on them and the woman on service department I met that day was unprofessional, rude and disrespectful. She to tires replaced because I had a warranty on them and the woman on service department I met that day was unprofessional, rude and disrespectful. She told me that she ordered the tire and she will call me back when the tire arrives. I haven’t yet received a call from her. It has been 3 days since and I still waiting for the phone call More
Everyone in the service department is very nice and professional treats you like family every time professional treats you like family every time More