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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
313 Reviews

313 Reviews of Joseph Buick GMC - Service Center

Sort by
September 30, 2023

Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed More

by FOURPLAY71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Oct 02, 2023 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 28, 2023

David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year More

by LLEEMOE369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service department 5 star
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Sep 29, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

September 27, 2023

Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More

by ieww0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Sep 27, 2023 -

Joseph Buick GMC responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

September 25, 2023

It was a very smooth process from beginning to end. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More

by timothyglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Sep 26, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Timothy. We're glad to hear we delivered such a great experience!

September 23, 2023

Purchased cars and trucks at Joseph Buick GMC. Always a good experience, especially the service department. They are on time, friendly and get it done right. More

by ANDYROGERS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Don't have names
Report | Print
Sep 25, 2023 -

Joseph Buick GMC responded

Thank you, Andy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2023

The service manager was very kind and solitious. Appreciate his kindness and concern for me. More

by RVOET39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interaction with any of these people
Report | Print
Sep 22, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2023

The service advisor was very friendly and did not treat us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. More

by tammcathy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Sep 20, 2023 -

Joseph Buick GMC responded

Cathy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2023

Very clean and the staff is very friendly and helpful hours work great for me More

by LISAANNBOWLING61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 20, 2023 -

Joseph Buick GMC responded

Lisa Ann, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

I thought the communication with service department prior to the service and during the service was excellent. More

by dwagner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Sep 18, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2023

I was pleased with the service they are very nice at this location. Thank you More

by ICEYROSEJOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of there names
Report | Print
Sep 15, 2023 -

Joseph Buick GMC responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance.

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