Joseph Buick GMC - Service Center
Cincinnati, OH
275 Reviews of Joseph Buick GMC - Service Center
I will never go back to get service to this location due to the fact my last encounter didn’t go well , I drop my car off I was told I needed this an that basically a new engine with the price I was given to the fact my last encounter didn’t go well , I drop my car off I was told I needed this an that basically a new engine with the price I was given 5, to 6 thousand even tlk to my insurance company, I felt something wasn’t right because they couldn’t produce know paperwork of what my vehicle needs, they held my car 3days I ask for a oil change also didn’t receive nothing, the people tht wrk their was big on me to up the 5 or 6 thousand in cash , because my insurance wasn’t going to cover it until the dealership show proof of the bad part.. an they hung up an try put me in a pickle saying just drive car to it goes out or $, this location keep an eye on ! I took my car to Midas an payed 1,300 which I only had the car I brought from this location had car yr an half an got all my service through them , I wouldn’t spend my money again there until they look into front desk an Mechanics, so be aware people i have my paperwork to post if needed I would like a higher up to review this an reach out to me so his service can be higher rating! More
I’ve always liked Jospeh Buick GMC, but they have made a couple of mistakes with my vehicle at recent visits. I don’t feel as confident or comfortable as I have previously. couple of mistakes with my vehicle at recent visits. I don’t feel as confident or comfortable as I have previously. More
Will was great! He told me to call when my car needed service again. I did just that and he had me come right in and took care of me issue. He even looked at another He told me to call when my car needed service again. I did just that and he had me come right in and took care of me issue. He even looked at another issue and handled it. I'm very appreciative of his attentiveness. More
I dropped my car off a bit earlier than my scheduled appointment. There was no problem with my doing this. Very satisfied with assistance that I received. appointment. There was no problem with my doing this. Very satisfied with assistance that I received. More
Didn’t have to wait very long kept in contact with me about the needs for my car about the needs for my car More
A great experience! ! Everybody is courteous!! It was a very hot Day when we were shopping for cars , so our salesman- John Holland- suggested we go inside!! He then aske ! Everybody is courteous!! It was a very hot Day when we were shopping for cars , so our salesman- John Holland- suggested we go inside!! He then asked what we were looking for ,price etc-he then pulled up the cars, we thought we might like- on his computer. He then went and got each car one by one and brought them close to the building so we could take them out for a test drive!! We found what we were looking for -and are very happy with our new 2023 Buick Envision!! Reason we went there in the first place was because that is where my husband took our car for service-for many years-A great place-HIGHLY RECOMMENDED!!! More