Joseph Buick GMC - Service Center
Cincinnati, OH
275 Reviews of Joseph Buick GMC - Service Center
I scheduled for a simple oil change. My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding ch My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding charges and pushing me to fix something that has been going on. I did not leave until 10am. Just for an oil change. More
toke my car in to have ac repaired for the third time same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it didnt fix the probelm took back they charge me for the refill took it back again this time they said its the front and wanted more mony to fix it, I will not take my car back to them again for anything More
Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed Advisor kept me informed throughout the process. All my service needs were addressed More
David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 years ago the change in personnel constantly is disappointing…. More
Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More
It was a very smooth process from beginning to end. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More
Purchased cars and trucks at Joseph Buick GMC. Always a good experience, especially the service department. They are on time, friendly and get it done right. Always a good experience, especially the service department. They are on time, friendly and get it done right. More
The service advisor was very friendly and did not treat us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. More