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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
275 Reviews

275 Reviews of Joseph Buick GMC - Service Center

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November 18, 2023

The staff are very professional and polite, very good service and the waiting time is wonderful. This is the place to go for all your automobile services. More

by SANDYCHARLES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Nov 19, 2023 -

Joseph Buick GMC responded

Sandy, Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2023

He was very polite and very courtes and he got my car taken care of within a timely matter More

by FANNIENEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry fryman
Nov 19, 2023 -

Joseph Buick GMC responded

Fannie, Thanks for sharing your thoughts about your experience with Joseph Buick GMC. Terry and our team appreciate your business and hope to see you again soon!

November 14, 2023

Always great service from Joseph Buick & Terry Fryman! I am always able to get a timely appointment. They quickly assess the problem & fix what’s needed. They let me know if the car has other issues that More

by BESTKAREN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman, Patrick Flannery
Nov 14, 2023 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience working with Terry and Patrick here at Joseph Buick GMC.

November 13, 2023

The Service Manager and and his staff have been very attentive to my needs/requests over all of the years that I have been patronizing them. They understand me and appreciate the meticulous care that I More

by victor.magliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller-Service Manager
Nov 13, 2023 -

Joseph Buick GMC responded

Victor, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2023

Very nice and helpful staff. Plus, the lounge was neat and clean! Free Wi-Fi and coffee More

by sieabrams1332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Nov 12, 2023 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

November 10, 2023

Very good service everyone in it was polite. Thank you. I got my car wash. More

by SMITHJOSEPH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Nov 11, 2023 -

Joseph Buick GMC responded

Thank you so much, Joseph, for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2023

The staff is so professional and welcoming! They do go above and beyond to keep you informed and comfortable while waiting on service. Thank you More

by IUFANS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Nov 11, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2023

Excellent Service and the David Baker was very professional. I got my oil change and tires rotated. My car was washed too. More

by leyrerj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baker
Nov 09, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

November 07, 2023

The service department and the advisor were all very professional and kept me advised of what needed to be done to correct the problem. The repair was completed in a timely manner and the cost appears More

by ROBERT.COLLINS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Nov 08, 2023 -

Joseph Buick GMC responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2023

i just got an oil change and a battery in my remote thanks for everything More

by JMILLER510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Nov 05, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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