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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
275 Reviews

275 Reviews of Joseph Buick GMC - Service Center

Sort by
January 04, 2024

good, everyone was kind and very informative of everything i needed, and i enjoyed the cookies More

by DD5DANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Jan 04, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2023

They were able to fix the problem. The battery was new by 8 months but it wasn’t charging More

by jhstifel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry , Phil Dorger
Report | Print
Jan 02, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Got me in when I called, employees are friendly. The ladies in check out are fabulous! More

by CHAPMANCHRISTINIA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 30, 2023 -

Joseph Buick GMC responded

Thank you, Christinia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2023

Friendly and courteous through. the complete visit by all the staff of the dealership. Thanks More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Joseph Buick GMC responded

Thank you, James, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 26, 2023

Excellent customer service. Service to my car was very quick and on time. Very pleasant waiting area. 100% recommended More

by bbrunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 27, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

December 20, 2023

Took my truck in for service, the service manager and ladies at the desk were all very nice. Quick and easy. More

by NATEWILSON4513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Dec 21, 2023 -

Joseph Buick GMC responded

Nate, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

They were able to get me in quickly and solved my issue very fast. Very nice and courteous! More

by DCB0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 21, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 18, 2023

Asked to have clock changed, omitted. Could have used a car wash. Quickly done oil change. More

by jbear1640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Dec 18, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive service experience. We will share your comments with our team and look forward to working with you again.

December 15, 2023

Awesome Service Keep up the good work. I appreciate your service. Everyone on the team has been wonderful. lol only thing I missed before I left, I like when you give cookies out. Maybe ne More

by BOULWARE845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 16, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 14, 2023

Good guys, no problemsI will recommend to friends. Thanks. No no no Nono no no More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

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