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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
275 Reviews

275 Reviews of Joseph Buick GMC - Service Center

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January 24, 2024

The service is great! The only thing that bothered me was the waiting room for cars being serviced. It’s smelled so much like exhaust that I had to go sit in the showroom More

by agrubbs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
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Jan 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience, and we appreciate your candid feedback!

January 22, 2024

I receive the best service at this dealership. They are always friendly and honest. They can always get me in and out quickly, and if not, they've always provided me a loaner which is really awe More

by afox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't actually work with anyone from sales or mgt, not sure why required, Phil Dorger
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Jan 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

January 20, 2024

The service is fast and friendly . Very professional and feel that the job will always be accurate. More

by ANNIELAMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 21, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Annie, for choosing Joseph Buick GMC!

January 19, 2024

I had to wait three weeks for an auto part to come to dealership. Took two days to fix. More

by rpb_45014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jan 19, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 19, 2024

Good service and very professional. Since I purchased a car here in 2017, I have returned for all routine maintenance. More

by LANA.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
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Jan 21, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, Lana, and for taking the time to leave us this wonderful feedback!

January 19, 2024

They have worked well with us. . Thank you for everything.. We will love our new buick enckave More

by LSUGARGLIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sanders
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Jan 21, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2024

Got the part repaired in several hours. Allowed diagnostic fee to be deducted from total bill. Thanks More

by CHUNTER5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave in service technician
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Jan 19, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

I always am treated professionally and courteously. Joseph GMC has taken care of my car since I purchased it. I trust them to look out for my car, abd my safety! More

by lucyb617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in Service
Report | Print
Jan 17, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review, Lucy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

I had just bought a used vehicle from Joseph Buick GMC, and experienced an issue that caused concern. The Sales Manager Chris had me come in to have the vehicle looked at. The issue was resolved and fixe More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

January 14, 2024

The dealership, Joseph Buick GMC on Colerain in Cincinnati, Ohio, has a great service department. More

by NH121474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller-??????????
Report | Print
Jan 14, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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