Joseph Airport Toyota

The new car sales personnel were knowledgeable and helpful. Price was good and negotiation was simple and friendly. They had a good stock of vehicles to choose from. I felt no pressure to take opti helpful. Price was good and negotiation was simple and friendly. They had a good stock of vehicles to choose from. I felt no pressure to take options. I was very happy with the experience. Dave More

Fifteen years ago I had very bad experience with this this dealership. I do not know if it was Joseph or not. It was so bad I avoided even going on the lot. A few months ago I tried again. My experience this dealership. I do not know if it was Joseph or not. It was so bad I avoided even going on the lot. A few months ago I tried again. My experience with the sales team was like night and day. I do not know if I fit the profile of your average buyer, but over the years I learned to look at the dealership, not just the price of the vehicle. I visited Joseph Toyota several months ago, just "looking" so to speak. I also visited many other dealerships in the area. About six weeks ago I met Jamie Gibson for the first time. I found him to be very courteous, and patient. I was also impressed his knowledge of the vehicles we were interested in. My wife Jan, and I never felt any pressure to buy. Over the following weeks we continued to visit other dealerships, only to find ourselves returning to our friend Jamie. Since we were not in a hurry to buy, we test drove several different vehicles and finally decided on a 2010 Camry XLS. Our impression of the car can be summed up in a few words. "We love it"! We want to thank Jamie and all the staff at Joseph, for making our buying experience the very best. Mike and Jan Denault More

We were greeted in a friendly manner and the sales person seemed to be knowledgeable about the models. He answered our questions and suggested an alternate car when we were not completely satisfied upon the seemed to be knowledgeable about the models. He answered our questions and suggested an alternate car when we were not completely satisfied upon the Rav 4. Upon picking up my car, I found that Ziebart had gotten undercoating on the seat. Jammie took the car back into the shop and was able to remove the undercoating from the seat to my satisfaction. I would highly recommend him as a salesperson to deal with to any one I would come in contact with that was looking for a new or used car. More

The salesman Darryl was extremely patient during my first visit to Joseph Toyota. I had many questions about the differnce between all the Camry models yet also made it clear that I was just beginning to "s visit to Joseph Toyota. I had many questions about the differnce between all the Camry models yet also made it clear that I was just beginning to "shop around" and not ready to make a purchase. I appreciated that he was available but not aggressive in his sales approach. The individuals who handled the financing did so in a professional manner. More

My initial contact was with Arash Khatibloo who contacted me as a resault of my internet price quote inquiry. Very prompt, met my vehicle requirements and provided me with a reasonable price quote. Upon ar me as a resault of my internet price quote inquiry. Very prompt, met my vehicle requirements and provided me with a reasonable price quote. Upon arrival at the dealership to check out the vehicle, Arash turned me over to Gordon Hasbrook who handled my transaction through to completion. I was very impressed with Gordon...both from a customer service viewpoint as well as from s technical viewpoint. Unusual (for me anyway) was the fact that there was very little price negotiation required for either my trade or for the new vehicle. I believe that I received a fair deal...I could probably have done a little better by placing other dealers into the competition but I was happy to deal with Gordon in a stress free environment so I stayed with him. He was very helpful in all aspects of this purchase and I will recommend him to friends and business associates in the future. One last chuckle...even the finance manager didn't pressure me to buy clear coat paint and explained that I had time to think about any extended warranties. OVERALL...I'm happy with my experience. More

The Toyota brand is a draw in and of itself but I have a choice of dealers in the area and I chose Joseph Airport Toyota a second time because of outstanding personal service from everyone I've ever dealt w choice of dealers in the area and I chose Joseph Airport Toyota a second time because of outstanding personal service from everyone I've ever dealt with there. The sales staff are professional and knowledgeable and never engage in high-pressure tactics. The financial services rep was intelligent, friendly, and fast. The sales floor manager was personal and friendly and always ready to support his salesman, though the salesman didn't need the help. When I go there, I feel as though I am welcome in their house of business as a guest who is free to stay or leave, without pressure or lack of concern. I'd highly recommend this team to anyone buying used or new cars as a place where you'll feel respected and valued. More

My rating for this dealership would be as high as possible. Five is highest rating, but I would rate my experience at this dealership a 10!!!! I purchased my 4 cylinder black Venza this past Saturday possible. Five is highest rating, but I would rate my experience at this dealership a 10!!!! I purchased my 4 cylinder black Venza this past Saturday, May 2 from Charlie Stevens. I started my quest of buying a car in January, not sure what I exactly wanted. Since being Toyota owners of 3 previoius Toyotas, I knew in my heart it would be a Toyota, probably a Camry again, but I really wanted something different. I went to four different dealerships in the area, including a Honda dealership. At each dealership the first thing I told the salesman was "Please do not bother me! Am just looking!" At Joseph Toyota Charlie Stevens was the salesman that approached me with a smile on his face and I knew immediately I liked this young man. He promised me he wouldn't bother me and he didn't. Needless to say the Venza got my eye and even though I was looking at the Rav4 I couldn't forget that beautiful, sleek looking Venza! To make a long story short, after a couple visits to Joseph I did give Charlie my name, but promised me he would not call me. And he didn't!! I finally made my decision, my spouse negotiated with Charlie, came up with a price, and the deal was set!! The car actually had to be assembled and I waited for approx 1 1/2 months and finally got my Venza. I cannot say enough about Charlie's professionalism, knowledge, and honesty. AND everyone else at the dealership were very very pleasant. It was a pleasurable, happy experience and I would most definitely recommend Joseph Airport Toyota above every other dealership!! Thank you, Linda Ogle More

I think I could have gotten a better deal. This was my 5th. Toyota I have purched from Joseph Toyota. I even got my mother to buy from them. But, over all I had a good experance... Your long term Toyota o 5th. Toyota I have purched from Joseph Toyota. I even got my mother to buy from them. But, over all I had a good experance... Your long term Toyota owner... Shad P.S. I will send my sister and friends to Joseph. I do hope they can get a better deal than I did.. More

I want to thank everyone involved in this purchase of my new Venza for the service and the ease of the transaction was great and the service dept. went and did a great job, very happy with everything with t new Venza for the service and the ease of the transaction was great and the service dept. went and did a great job, very happy with everything with the whole deal, talked with Bryan and he helped me out and so did Arvin, every one was very pleasant all i have to say this was a great experience and i have purchased may=ny vehicles over the years and i have really enjoyed this. Thank to all at Joseph Toyota. Anthony More

I visited this dealership to look at and test drive a Scion XB not ready to purchase for about a month. I explained all this to the salesman and he seemed fine with this. He took my information insuring Scion XB not ready to purchase for about a month. I explained all this to the salesman and he seemed fine with this. He took my information insuring me it was just for his records and he would keep it private. I specifically asked him if my credit would be pulled and he said no, I also specifically asked that it not be pulled yet because I didn't want a lot of unnecessary inquiries. I use a credit monitoring website and saw that it had been pulled and my score had dropped 6 points this was the only change other then total outstanding debt going down. I called and spoke with the sales manager who was apologetic and insured me I would be called back and it would be taken care of within a business day. I did not hear from them at all within the next business day. I called back again on the next business day and asked for the sales manager again as soon as I started to explain he transferred me to the sales man who had helped me who admitted I had specifically asked him not to pull my credit. He said he would look into it and call me back I left him with my fiancees phone number because I was at work, he called him back about 30 minutes later and started talking to him about a body kit he has asked about in the e-mail, he then had to explain our problem for the 4th time again he said he would look into it and call back we had not back from him by the end of the week. I called again today and spoke with the sales manager and explained for a 5th time. He pretty much told me he had a signed credit application and that this would not drop my score 6 points. I explained I work in lending in the financial industry and I know what it can do to my score. He said he will look into it and talk to the sales manager that was on duty that afternoon. I tried to leave my fiancees phone number and he refused to speak to him about this. My next call to them will be from my lawyer. I'm sick of dealing with these idiots and recommend you don't even waste your time. More