Joseph Airport Toyota
Vandalia, OH
Filter Reviews by Keyword
By Type
Showing 113 reviews
I went in for a new car. I wasn't sure what I was looking for at the time, I just knew I wanted a new toyota. Charlie Stevens was the one that took care of me. He didn't pressure me at all, which I am very t for at the time, I just knew I wanted a new toyota. Charlie Stevens was the one that took care of me. He didn't pressure me at all, which I am very thankful for as I can't stand a pressure salesman. I ended up buying a Scion from him and I love it! Charlie was very nice and considerate of my time. I would recommend Charlie to anyone looking for a new toyota. You have a heck of a salesman there! More
From the moment I stepped onto the lot at Joseph Airport Toyota I felt comforted in the thought of buying a new car. This is a pretty big purchase, and I was not too sure how it all was going to work. How Toyota I felt comforted in the thought of buying a new car. This is a pretty big purchase, and I was not too sure how it all was going to work. However, I was pleasantly surprised by the professionalism, friendliness of staff, and accomodations provided. Although some may feel this trivial, I enjoyed being offered a variety of beverages while working with Darrell. It was just another small touch that made my experience a positive one. I always refer my friends to Darrell because I know they will be taken care of! PS. Eventhough you could have tried to upsale me, I am so glad that you weren't pushy, and made sure this was an affordable buy! I will definately be back, and will spread the word!!! More
Our experience at Joseph Toyota was outstanding for the following reasons. Most of these are directed at Darrell Smith. One of the most important reasons from our perspective is/was his knowledge of the ca following reasons. Most of these are directed at Darrell Smith. One of the most important reasons from our perspective is/was his knowledge of the cars we were interested. He answered every question and concern based on auto media comparisons / ratings / articles and so-called expert opinions. We appreciated his explanation of the trade-in process as well as other off-the-wall questions, procedures, etc. He represented Joseph in a most professional manner. Our experience with the Sales Manager was also excellent. Again, we appreciated his straight forward answers, knowledge and willingness to go find the car we wanted. Thanks to everyone. Jean and John Gaston More
We have a pleasant experience with Mr. Smith from Airport Toyota. We were not pressured into buying a vehicle that we were not comfortable with. The paperwork went by smoothly and was not time consuming. Toyota. We were not pressured into buying a vehicle that we were not comfortable with. The paperwork went by smoothly and was not time consuming. The vehicle we bought was for our daughter so we were taking extra time and effort that she receive the most safety conscious economy car available and I think we got it. More
Initial contact with Jamie via USAA Buyer Program on computer. In person service provided most excellently by Mike Morand. Mike accepted $500 hold money in early July awaiting rules for the CARS progr computer. In person service provided most excellently by Mike Morand. Mike accepted $500 hold money in early July awaiting rules for the CARS program. Mike put back Scion xb I selected, contacted me when CARS rule disseminated and we promptly completed our trade. I did wish to put all of car cost on Mastercard but was unable (as a former retailer I should have remembered the fee the cards charge the merchant...not being able to use MC card not a deal breaker once I thought it through). There was no fuss about my trade in and paperwork for both cars was completed in minimal time. Mike gave me as much time as I needed ot get the basics of the nav system and took me to the car to show me how to get started with it...I appreciated that as I am not a electronics user par excellence. My Scion was delivered clean, complete and has been an excellent vehicle for my running around. I thoroughly enjoy my Scion and intend to use it for many years. I am 6'2" and @275 pounds...my Scion xB is easy entry and egress, has lotsa' width for me and a passenger, driver seat bottom is comfortable and sufficiently bolstered, seat back adjustment is better than I expected and works well for me, there is plenty of headroom which means no head banging for me, and there is easy rear storage access with ample space for groceries or the other haulage of modern American life. I rate my experience with both joseph Toyota and my Scion xB as excellent. More
it was a very busy time for everyone. The cars, cash for clunkers was hectic day for our family. We love our rav4 and has a great time purchasing it . It was the right color and right options im glad we w clunkers was hectic day for our family. We love our rav4 and has a great time purchasing it . It was the right color and right options im glad we were able to even find anything. The wait was long but that was to be expected More
Excellent service. When we were looking at cars at the dealership, Gordon Hosbrook did a wonderful job in describing the car to us. He was not pushy but very much interested in what we were looking for a dealership, Gordon Hosbrook did a wonderful job in describing the car to us. He was not pushy but very much interested in what we were looking for and more than willing to help meet our need. We did not plan on purchasing one that fast but we were given a good deal and very good service so we found the car for us. I would recommend Gordon and dealership, in fact, I have already done so. We were impressed with how professional the dealership was. Thanks Gordon More
I rated this dealership with all 5's because from the moment I walked into the dealership to the time I left in my new car, everyone at this dealership was beyond outstanding. I was greeted with a smile moment I walked into the dealership to the time I left in my new car, everyone at this dealership was beyond outstanding. I was greeted with a smile and a warm welcome and asked how they could help me. I worked with Walter Weber on my new car and was very pleased with the care he gave me. He got me into a car that met all of my needs and wants and at a price I could afford. I drove my new Yaris off the lot that day and I recommend that dealership to everyone I know. More
I did not have any problems with Joseph Airport Toyota. Previously, I bought a 2007 Toyota Camry from there. I was quite satisfied with the service then and now. The service department is very clean and p Previously, I bought a 2007 Toyota Camry from there. I was quite satisfied with the service then and now. The service department is very clean and professional. The technicians are very knowledgeable. I feel comfortable with the technicians that they will service my car safely and securely. The salesman, James Rader, financial manager, Greg,were very helpful in answering all my questions regarding the car. The customer service was really good. The financial manager, Greg answered all my questions during the final sale. He was very helpful and very nice. My salesman, James was very courteous to me. He made sure my requirements for the new car was completely to my satisfaction. I would certainly go there again in the future for a car and whole-heartedly recommend anyone to go to Joseph Airport Toyota. More
Great experience! Purchased exactly the car I wanted even though it was not on the lot when I first visited. Very helpful in resolving an issue when original Memorandum Certificate of Title got lost in even though it was not on the lot when I first visited. Very helpful in resolving an issue when original Memorandum Certificate of Title got lost in the mail. The title clerk was very aggressive in resolving the issue before my Temporary Tags expired. More