Jordan Lexus Of Mishawaka - Service Center

IS 250 They were fast, accurate and professional. Had a loaner available for the weekend. Car was clean when I received it back. They followed with with t They were fast, accurate and professional. Had a loaner available for the weekend. Car was clean when I received it back. They followed with with the questions I had. More

Above and beyond my expectations; I'm stunned! I cannot express how grateful I am for the exceptional service I received, after speaking with GM Perry Watson IV. I was astounded and wish to say, "T I cannot express how grateful I am for the exceptional service I received, after speaking with GM Perry Watson IV. I was astounded and wish to say, "Thank you for exceeding my expectations in taking care of me." More

Friendly Staff. Quick Service The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my w The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my waiting time. More

Professional and on time service. We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hou We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hours later I received a call that all was ready. Again, we received courteous and professional service. More

Maintenance visit The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. More

routine maintenance I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I had in a small hidey hole in the console. This was a small insignificant problem but I was impressed they would even try to solve it. Thanks to all. More

Routine service Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this was a very welcome touch. Great dealership! More

Service Personnel They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question. During the service I was contacted and giver the choice for additional repairs needed and they fixed them in a reasonable time. More

Service Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and every Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and everything they said they would do were done. More

Oil change Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was returned to me clean. There was no pressure to perform additional services. I’m very satisfied. More