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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
431 Reviews

431 Reviews of Jordan Lexus Of Mishawaka - Service Center

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June 06, 2018

First time service visit My first service visit to Lexus of Mishawaka was, fortunately, uneventful. That is, there were no serious surprises or disappointments. I was pleased More

by Jk56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mason, Jessica Shively
June 06, 2018

Great customer service!!! I would definitely recommend Lexus of Mishawaka to anyone needing a repair on their Lexus. Both Tony the service manager and Tony the technician or gr More

by DAVE S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony - technician, Tony Groppe
June 06, 2018

30000 mike service Tony and the team did their customary good job and handled more than was required. 30,000 service seems to be more expensive than it needs to be. More

by BOb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
June 06, 2018

The people were very nice however my issue was not resolved I had a warning light on my dash and they were not able to turn it off they did appear to work hard however no success Tony was very good More

by RALENARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
June 05, 2018

Great-Jessica Shively is an asset to the company. Jessica did a great job. While waiting, sales lady Norma Jean stopped to say "Hi" I had not met her before, but good future sales technique. More

by SJRATHKA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Jean Versmesse, Jessica Shively
June 01, 2018

Best in town I’ve had other cars but Lexus Service leaves others in the dust. Always treated as if you were the only client in the place. More

by Old salt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
June 01, 2018

Airbag replacement Very professional! Organized, polite, Tony was knowledgeable, and informative. I was provided a courtesy car while mine was being serviced, which was More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
June 01, 2018

Professional Just the very best place. Would always buy another Lexus cause of the service n staff at Lexus of Mishawaka. They do a great car wash too. More

by JWRX330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica is awesome. , Greg Vanden, Jessica Shively, Tony Groppe
June 01, 2018

Navagation System Issue When called,, Jessica Shively immediately set an appointment and provided a loaner car. Upon pickup today and a complete replacement, I was met with More

by davidkeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms, Jessica Shively
May 31, 2018

Excellent service Friendly staff. Clean service room. Very helpful and thorough on the repairs. I like the constant communication throughout the process of the repair. More

by Car 12345678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
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