Jordan Lexus Of Mishawaka - Service Center

Seamless service Very easy to schedule. Had to change appt time and that was easy as well. Loaner car was waiting upon arrival and checkout was fast and simple Very easy to schedule. Had to change appt time and that was easy as well. Loaner car was waiting upon arrival and checkout was fast and simple More

Very relaxed and efficient The service experience was excellent as always. It was prompt and polite. Car was returned to me as scheduled and it had been washed and clean. I will The service experience was excellent as always. It was prompt and polite. Car was returned to me as scheduled and it had been washed and clean. I will continue to use service department at Lexus of Mishawaka as long as I own the vehicle. More

Good took care of problem Tony Groppe listened to my problem very carefully. He made many notes on the work order so the shop would know exactly what the problems were and he e Tony Groppe listened to my problem very carefully. He made many notes on the work order so the shop would know exactly what the problems were and he explained to me in detail what the mechanics found and what they did. More

service needed Parts needed came in quick and work was done immediately. Very satisfied with the care they gave me. They even washed my car when they were done. Neve Parts needed came in quick and work was done immediately. Very satisfied with the care they gave me. They even washed my car when they were done. Never expected that!! More

Service Good customer service. Was able to accommodate my service needs with a coupon for 15% off which always helps. I was also asked if I needed a car whil Good customer service. Was able to accommodate my service needs with a coupon for 15% off which always helps. I was also asked if I needed a car while my car was being serviced. One of the big reasons I bought my Lexus was because of this great accommodation Lexus give you why your car is in the shop . More

Tire valves Replaced valves for all four tires. Service was prompt and reasonable. They do a great job at Lexus of Mishawaka and were good at accommodating my sch Replaced valves for all four tires. Service was prompt and reasonable. They do a great job at Lexus of Mishawaka and were good at accommodating my schedule. More

Complete Safety Inspection of ‘08 ES350 I was buying Brought in ‘08 ES350 from at another dealership because we trust our Servive Professionals here to help us determine if it was a safe & sound enough “ Brought in ‘08 ES350 from at another dealership because we trust our Servive Professionals here to help us determine if it was a safe & sound enough “first car” for my 2 young teen drivers! Totally felt confident and discussed all details! Thank you again for your honest and thorough service!! More

fast friendly service with experience people TONY G Dealing with long term people. experienced and long term friendship, glad to see he is back. This is our 5 or 6 th lexus and they are GREAT vehicles Dealing with long term people. experienced and long term friendship, glad to see he is back. This is our 5 or 6 th lexus and they are GREAT vehicles. 400 H with 180 ,000 miles and still going. More

Excellent Service, as we now expect Fast, efficient and all done with a smile and a great attitude. Service and cooperation along with the ability to make decisions to help the customer. Fast, efficient and all done with a smile and a great attitude. Service and cooperation along with the ability to make decisions to help the customer. More

Poor communication from Service Manager The service manager never returned my phone call after I had a problem with the service work I paid for. I had to get in touch with Jessica Shively to The service manager never returned my phone call after I had a problem with the service work I paid for. I had to get in touch with Jessica Shively to get my problem handled. She is very professional and gets things done. Service Manager is not very friendly or customer oriented in My opinion. More