Jordan Lexus Of Mishawaka - Service Center

Service review Great service and also customer service!! Were willing to work with my schedule ! Prompt on updates and progress on truck! Explanation on work being d Great service and also customer service!! Were willing to work with my schedule ! Prompt on updates and progress on truck! Explanation on work being done was excellent More

Excellent Two cars were serviced and completed within two days. Loaner was also provided and works were done great. I would recommend it to others in no time Two cars were serviced and completed within two days. Loaner was also provided and works were done great. I would recommend it to others in no time More

Regular service maintenance No delays in dropping the car off and picking it up in the service department. Car was ready at the time promised when it was dropped off. As always No delays in dropping the car off and picking it up in the service department. Car was ready at the time promised when it was dropped off. As always, the car was detailed inside and out. More

very good and respectful service This was my first service appointment at Lexus of Mishawaka. I was very pleased. They treated me respectfully and offered me a loaner car while mine This was my first service appointment at Lexus of Mishawaka. I was very pleased. They treated me respectfully and offered me a loaner car while mine was being worked on, which I REALLY appreciated. My car was fixed in a timely manner. More

Repair broken lug nut I would like to thank lexus for helping my wife get her car fixed and back on the road providing her a loaner until they could complete the repair th I would like to thank lexus for helping my wife get her car fixed and back on the road providing her a loaner until they could complete the repair the service and timing of completion was fantastic and the tech helped with a few questions and helping her understand the details was very much appreciated your whole group was great. More

Regular scheduled service I was happy with the entire experience which went well and quite quickly with an immediate loaner available and a clean car and service before the tim I was happy with the entire experience which went well and quite quickly with an immediate loaner available and a clean car and service before the time allowed. More

135k service I was impressed by the service consultant, Neal Armstrong, and the crew that worked on my car. I brought it in for a regular oil change, but upon insp I was impressed by the service consultant, Neal Armstrong, and the crew that worked on my car. I brought it in for a regular oil change, but upon inspection they alerted me (via text message) that my brake pads were worn and may need to be replaced. That required keeping my car overnight. So, they let me keep the loaner vehicle until my car was finished. They were timely and fair with price! Thanks, Lexus of Mishawaka! More

Friendly efficient service I frequently use the service department for oil changes and find everyone very friendly and efficient. It also is nice to know they are inspecting th I frequently use the service department for oil changes and find everyone very friendly and efficient. It also is nice to know they are inspecting the vehicle for potential repairs that might be needed. More

service Tony Groppe is very professional, helpful and respectful. He conducts business in a very efficient manner. He is a very good asset to your company. Tony Groppe is very professional, helpful and respectful. He conducts business in a very efficient manner. He is a very good asset to your company. More

1st six month service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service person. Afterwards I needed to reschedule. I used a link in the confirmation email I had received to pull up a calendar of available dates and times and was able to reset my appointment in literally seconds. When I arrived there was no waiting, I was greeted by my service person, confirmed the work to be done and was escorted to a very nice waiting area. The service took exactly as long as I was told, and while waiting I had access to beverages, snacks, reading materials and a huge screen tv in a very comfortable space. When I went to my car, it had been washed on the outside and cleaned inside-an unexpected bonus! The overall experience and people were all top notch! More