Jordan Lexus Of Mishawaka - Service Center

Seamless in and out with appointment Notice of airbag recall. Made appointment conveniently timed as I am 50 mi away. Service mgr was helpful and polite provided with loaner seamless exp Notice of airbag recall. Made appointment conveniently timed as I am 50 mi away. Service mgr was helpful and polite provided with loaner seamless experience More

Great job 20,000 mile service and a sparkling clean car thanks! Niel thank you. Service was great, loaner car was ready to go and he even brought my car inside 20,000 mile service and a sparkling clean car thanks! Niel thank you. Service was great, loaner car was ready to go and he even brought my car inside so I didn’t have to go out in the rain to get in my car More

Had an oil change and tire rotation Everyone at Lexus is very helpful and nice. My Ex Husband always took care of the service of my car. When I had to take of it by myself,Tony was extre Everyone at Lexus is very helpful and nice. My Ex Husband always took care of the service of my car. When I had to take of it by myself,Tony was extremely kind to me and helped me to understand all the services that I would need in the future. He made me feel comfortable when I came in. More

Tony was great and thoroughly explained what was needed. I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Tha I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Thank you! More

good experience I have been driving Lexuses since 1983 and have always been happy with the service that is why I stick with them. My first one I got in Ft Wayne but I have been driving Lexuses since 1983 and have always been happy with the service that is why I stick with them. My first one I got in Ft Wayne but when South Bend opened I deal with them as it is closer to home More

Great service experience I had a really great experience with my latest Lexus service for tires and brakes. Neal explained everything thoroughly and got things done quickly. T I had a really great experience with my latest Lexus service for tires and brakes. Neal explained everything thoroughly and got things done quickly. Thank you! More

Great service. Service Manger, Tony was the best. Service manager explained in detail what would be done and how long the service would take. He was ‘spot on’ with the exact timing of the service! Service manager explained in detail what would be done and how long the service would take. He was ‘spot on’ with the exact timing of the service! More

10:30 am - 3:30pm. For oil change!!! I was stranded, waiting I should have been told that it will take 5 hours to do oil change, diagnose navitation and put my tire back under the car. Instead, Neal kept telling I should have been told that it will take 5 hours to do oil change, diagnose navitation and put my tire back under the car. Instead, Neal kept telling me "soon" and i was stranded. I requested for a driver to come and pick me up from where i was ( 10-15 minutes away) and Neal told me it will take a few minutes and it took almost one and a half hours! All my co- workers were shocked that Lexus of Mishawaka behaved this way as they saw me waiting and stranded. I would still recommend this place to someone because we have received better service in the past. More

Great dealership This is either my 6th or 7th RX 350 since 2004. All but one was purchased here and this dealership had done all of my service. Need I say more?? This is either my 6th or 7th RX 350 since 2004. All but one was purchased here and this dealership had done all of my service. Need I say more?? More

It’s always great to work with Mishawaka Lexus We were fortunate enough to get Neil Armstrong to help us out. He is definitely an asset to your dealership.. We always are treated very well – that We were fortunate enough to get Neil Armstrong to help us out. He is definitely an asset to your dealership.. We always are treated very well – that’s why we purchased our car there. Thank you More