Jordan Lexus Of Mishawaka

This place has excellent customer service. They treat me like I’m their number one customer every time whether I’m there for an oil change or total tuneup. They treat me like I’m their number one customer every time whether I’m there for an oil change or total tuneup. More

I have had my NX serviced copious times at Jordan’s. Consistently,.I am welcomed like family when I bring my NX, and they do a great job either follow-up after service is done. Consistently,.I am welcomed like family when I bring my NX, and they do a great job either follow-up after service is done. More

We thoroughly over our experience this time around with our salesman, Russ T. He answered all of our questions and worked hard to get us into the model that we were looking for. No pressure at all. We’v our salesman, Russ T. He answered all of our questions and worked hard to get us into the model that we were looking for. No pressure at all. We’ve had a couple questions since closing, and Russ has been on top of any questions immediately. More

Did a great job of keeping me informed throughout the process,also proactively checked for recalls, so all the work could be done in one visit process,also proactively checked for recalls, so all the work could be done in one visit More

He was a good dealer and the people were nice too. Especially the salesman knew what I wanted and gave me what I wanted.... Especially the salesman knew what I wanted and gave me what I wanted.... More

Russ was an absolute professional to work with he made the entire buying process enjoyable. He even personally delivered my new GX 550 on New Year’s Day. He made the 1.5 hour drive to make my experience s the entire buying process enjoyable. He even personally delivered my new GX 550 on New Year’s Day. He made the 1.5 hour drive to make my experience super easy! More

Once again they provide top notch customer service starting with the front end staff to the extraordinary service department. They almost feel like family! starting with the front end staff to the extraordinary service department. They almost feel like family! More

Michael Beaver is the best customer service representative you could ask for. When I was waiting for my care every person had great things to say about him representative you could ask for. When I was waiting for my care every person had great things to say about him More

I can't say enough great things about my experience with Teruko, Tyler, and Jordan Lexas. Because we live 2 hours away, all my communication prior to the purchase (on Christmas Eve) was through text, email Teruko, Tyler, and Jordan Lexas. Because we live 2 hours away, all my communication prior to the purchase (on Christmas Eve) was through text, email, and phone calls. Teruko was nothing short of AMAZING to work with! Her personality, passion, work ethic, knowledge, and communication are unparalleled. She was so patient with me as I asked a ton of questions, had her send additional pictures of the car (I purchased a Lexus Certified Pre-owned), and work with me to get the best deal possible. We worked with Tyler on the financing, and it was the fastest process I have ever gone through. Both Tyler and Teruko were the epitome of professionalism and trustworthiness. Buying a car has never been a "fun" experience but this time it was. I wish we lived closer so I could have all my maintenance done at Jordan Lexus and could get to see these amazing people more often—they really are the type of people you would want to be friends with. Thank you for the wonderful experience! More