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Jordan Lexus Of Mishawaka

Mishawaka, IN

Overview
Employees
Reviews
Vehicles
4.8
779 Reviews
At Lexus of Mishawaka, it's our mission to provide the drivers of Mishawaka, IN with prestigious, luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Mishawaka, we implement our experience and expertise to assist your every need - every day.
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4325 Grape Rd

Mishawaka, IN

46545

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Showing 779 reviews

August 02, 2025

Excellent service. Teruko was on top of it. Great follow up and she kept looking for what we wanted until she did. Loved her. More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2025

Thorough. Attentive. Sales representative was very helpful and listen to our needs. Documentation process was very well done. Great car. More

by dlgrumbine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Jordan Lexus Of Mishawaka responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

July 28, 2025

Russ knew the cars, car features and had great recommendations. Very easy and pleasant experience, as always, been with Jordan Lexus for 20 years and 3 cars : ) More

by Triniti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Jordan Lexus Of Mishawaka responded

Triniti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Lexus.

July 25, 2025

I had a great experience with Jordan Lexus! I worked with Kenny and he was very patient in answering all of my questions and helping me to find my ideal car. This is my first Lexus and I am lov More

by melissawolf12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Jul 29, 2025 -

Jordan Lexus Of Mishawaka responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jordan Lexus! We can't wait to see you again, have a great day.

July 18, 2025

Buying a car is not always a pleasant experience. We had a great experience from our test drive through the purchase. The crew were professional, but also very personable. Would highly recommend wor More

by tstedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teruko
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Jul 22, 2025 -

Jordan Lexus Of Mishawaka responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Lexus. We can't wait to see you again, have a great day.

June 22, 2025

I had the best experience leasing my new vehicle. Top notch customer service and care. More

by mkeenan7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, Jason, Juan
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Jun 24, 2025 -

Jordan Lexus Of Mishawaka responded

Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance again in the future. Take care!

June 14, 2025

Michael was so helpful with all my service needs. There’s nothing like Lexus service. More

by Kimberlilly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 18, 2025 -

Jordan Lexus Of Mishawaka responded

Hi, thank you for taking the time to leave a review for us at Jordan Lexus. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

May 23, 2025

Very nice people and did everything we agreed to. Good experience overall and an amazing car. More

by pmcmahon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teruko Gathright
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May 28, 2025 -

Jordan Lexus Of Mishawaka responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Friendly and fast service. Waiting area is very comfortable and clean. While waiting, customers are kept informed of progress via text messages. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Jordan Lexus Of Mishawaka responded

Hi Becky, thank you for taking the time to leave a review for us at Jordan Lexus. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

I took my truck in for my engine light, traction control, aws, brake malfunction and more. My truck was there for a month and it still an issue. I been trying to call the dealership and no answer. They have More

by Cworks80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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May 28, 2025 -

Jordan Lexus Of Mishawaka responded

We’re very sorry to hear about your experience and the ongoing issues with your truck. We understand your frustration, and that’s not the level of service we aim to provide. Our General Manager will be reaching out to you today.

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