Jordan Ford Ltd. - Service Center

Both times we've taken our 2007 Taraus in for service Richard Witowski has been superb in all aspects of the visit. He made us feel welcome, kept us informed of what was being done to the car from start Richard Witowski has been superb in all aspects of the visit. He made us feel welcome, kept us informed of what was being done to the car from start to finish. He called us with updates, If it was kept over night, ensured my wife and I had transportation available if needed. Once the repairs were completed, Richard went over the invoice explaining each item in detail answering all our questions. He is why we take our car to Jordon Ford. Richard is very professional, friendly, warm, shows concern about his customers and knows what he's talking about. A very valuable assest to the Jordon Ford Family. Jim and Gloria More

I took my ford in for an oil change, my service person told me I needed a fuel filter, so I had it replaced. The following month I had another oil change, and again I was told I needed a fuel filter. Afte told me I needed a fuel filter, so I had it replaced. The following month I had another oil change, and again I was told I needed a fuel filter. After I paid for this item a second time, I question my repair bill, and the cost of the fuel filter was removed from by bill. This September 2010, I took my ford back again for repairs, tjis time my air condition was only blowing hot air. I was then told three different parts all broke at the sams time. That can never happen, six hundred dollars later I again had cold air. So I thought, after driving away a fourth part broke. Now I have no air for the back seats. I have called several times and no one will return my calls. More

Jordan Ford service department is terrible! Their leadership is marginal and probably what is holding them back from being an acceptable dealership. The service department's knowledge to repair Ford leadership is marginal and probably what is holding them back from being an acceptable dealership. The service department's knowledge to repair Ford products is constantly overwhelmed unless you need an oil change or your tires rotated. More

Jordan Ford service department is terrible! Their leadership is marginal and probably what is holding them back from being an acceptable dealership. The service department's knowledge to repair Ford leadership is marginal and probably what is holding them back from being an acceptable dealership. The service department's knowledge to repair Ford products is constantly overwhelmed unless you need an oil change or your tires rotated. More