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Jordan Ford - Service Center

Mishawaka, IN

4.6
35 Reviews

35 Reviews of Jordan Ford - Service Center

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November 23, 2016

Above and beyond I had a small problem with my turn signal on my truck.... and Louie (I did not get his last name)in the service department helped my son and I out. H More

by ME123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie
October 20, 2016

Service shop " Great Service"our F350 Truck bed was damaged. Tim Nelson notified us every step of the way. Tim and his crew repaired our unit to like new condi More

by F350truckRJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
September 10, 2015

Horrible Customer Service This is the 1st negative review I've ever written & my experience was SO awful!! I purchased my 2013 Nissan in 10/2014. I paid for their extended cove More

by Brooke063
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kara, Patty, Terri, several miscellaneous service employees, Mike
August 12, 2015

Good sales people, unsure of service department Bought a 2013 ford flex, paying 28,000 for it. Great vehicle. Impressed. Yes. But... Not even owned for a month and front and rear passenger side ligh More

by Mklosinski44
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike in sales and Vincent in service
August 06, 2015

Lacking Service Department 8/6/2015 I am traveling and my oil light came on so I Googled Toyota dealerships and Jordan's Toyota came up. I stopped in to see about getting an oil More

by Ren
Customer Service
Recommend Dealer
No
Employees Worked With
Assistant Service Manager
August 01, 2015

Awesome Service Had slept in for my service appt...called Jordan and they took me anyway and did the recall work at the same time...I can not say enough good things a More

by just cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinenta Hernandez and the ladies at the customer service desk!
February 14, 2014

The purpose of my visit was to have installed the previously ordered FRD exhaust system on my new 2014 Tacoma 4x4. I found the Asst. Service Manger, Stacy and the Parts Manager, Robby to very co More

by Tm2Run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy and Robby
March 31, 2013

The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jor More

by Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Musialik
March 31, 2013

Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. More

by Jomiols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
March 29, 2013

My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched More

by jfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and Asst. Manager