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Jordan Ford - Service Center

Mishawaka, IN

4.6
35 Reviews

35 Reviews of Jordan Ford - Service Center

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January 24, 2025

The fleet service techs are friendly and extremely thorough I’m taking care of my truck. They let me know when there’s things that need to be repaired. I’m very happy with their service. More

by schnauzergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil lollipop, and the tech who did the work
Jan 24, 2025 -

Jordan Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

That dealership was very nice. They informed me all the way, but they were gonna do about the car and reconnected with me with the problem. I’ve bought my last three cars here and More

by lindakryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 17, 2025 -

Jordan Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

January 11, 2025

Jared and his team go above and beyond to provide extraordinary care. Very professional and friendly! More

by melsweezey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared,
Jan 14, 2025 -

Jordan Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 10, 2025

Chris was efficient friendly and informative. He was a great young to assist me. He provided information about my car and insharedj some experiences I have had. Jean Green came over to say hell More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in maintenance
Jan 14, 2025 -

Jordan Ford responded

Linda, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 09, 2025

Friendly and professional service every time! They have my business! Thanks to the great service department! More

by rjhals56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameran Roy
Jan 11, 2025 -

Jordan Ford responded

Thank you so much for your positive comments about Jordan Ford! We look forward to your next visit! Take care!

January 09, 2025

Can't think of fifteen words. Did good job. Thank you. See you next time. More

by budman1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jordan Ford responded

Thank you for the high star rating! We look forward to your next visit! Take care!

January 08, 2025

My Ford MachE required repair due to many error messages concerning camera faults as well as an extensive warranty repair. The repair took from December 3 through January 3 - a full month. Initially, I wa More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 11, 2025 -

Jordan Ford responded

Steve, We regret to hear that you had this experience with us. Our management team will be reaching out to address your concerns directly Thank you, and we look forward to speaking with you.

January 06, 2025

Great job! Easy and simple process! Enjoyed getting 2 vehicles done in one day! Thanks! More

by randallcook906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jordan Ford responded

Randall, we are so pleased you enjoyed your visit to Jordan Ford! We look forward to your next visit! Take care!

January 03, 2025

Their body shop still owes me a part and the service to install it. I've called them a couple of times and they always say they will call me back... but they don't. More

by aek213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Sara
Jan 08, 2025 -

Jordan Ford responded

Hello, We regret to hear that you have had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our General Manager at (877) 447-6147 to discuss this further.

December 31, 2024

Staff and service was the most professional and friendly I’ve ever experienced in a car dealership! The very best. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Miller
Jan 03, 2025 -

Jordan Ford responded

Paul, we really appreciate your positive review! We look forward to your next visit! Take care!

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