Jordan Ford
San Antonio, TX
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Satisfied returned customer Great staff, great sales rep and I'm very pleased with my new vehicle. Mr. Rowdy took the time to show me every little detail about my new truck. Gre Great staff, great sales rep and I'm very pleased with my new vehicle. Mr. Rowdy took the time to show me every little detail about my new truck. Great Job Rowdy! More
Great customer service! Wonderful customer service. Everyone who we dealt with was Friendly and reliable! Very impressed with service and overall experience. I would highly r Wonderful customer service. Everyone who we dealt with was Friendly and reliable! Very impressed with service and overall experience. I would highly recommend this dealership to anyone! More
New car purchase We found the car we wanted quickly, it was menu priced with a huge rebate, so we got it! Alex was super helpful and drove us around to look at the car We found the car we wanted quickly, it was menu priced with a huge rebate, so we got it! Alex was super helpful and drove us around to look at the cars we selected on the computer. It was very easy to decide yes or no for each one. More
Rowdy is great to work with! Rowdy was a great sales person to work with. He made the process as quick and painless as possible. He was friendly, funny, and made sure I was taken Rowdy was a great sales person to work with. He made the process as quick and painless as possible. He was friendly, funny, and made sure I was taken care of through every step of the process. More
Great!!! This was my first car purchase and they did really well. I had a lot of questions and they were really patient with me. They helped me out really well This was my first car purchase and they did really well. I had a lot of questions and they were really patient with me. They helped me out really well in finding the best lendor being someone who doesn't have a credit score yet. Plus they gave me good advice with regards to the car and financing. More
Best so far Tim was informative and followed through better than any other sales person we have dealt with. Al did a phenomenal job as well! Truly appreciate th Tim was informative and followed through better than any other sales person we have dealt with. Al did a phenomenal job as well! Truly appreciate their attentiveness and attention to detail. More
7/23/17 I had an enjoyable experience at Jordan Ford. Steve was really helpful in assisting me. The price was more than I had asked for at the beginning of th I had an enjoyable experience at Jordan Ford. Steve was really helpful in assisting me. The price was more than I had asked for at the beginning of the day, but for the lease agreement I signed, it was overall a very successful day. Steve is of the upmost class, and he was a fine salesman. More
Bought my first car EVER & Jordan Ford exceeded expectations I had never bought a car and definitely never had a brand new car & this was the best car purchase experience ever. We arrived on a Saturday evening I had never bought a car and definitely never had a brand new car & this was the best car purchase experience ever. We arrived on a Saturday evening at 7pm (with only 1 hour left until dealership closing hours) because we had seen a red Ford Explorer online for sale and we wanted to test drive it. We never would have thought we were going to leave that day with our new car. Our salesman, Julian was beyond awesome. Thanks to him we have the car we were looking for. Julian replied to our email inquiry within minutes letting us know that the Ford Explorer was available. After receiving the email & a phone call from him, we drove to Jordan Ford to test drive the car. Julian was very attentive to our needs,was never pushy, and never rushed us to make a purchase decision.I was impressed with the professionalism and courtesy we received by Julian & the rest of the staff . Despite it being so late on a Saturday evening, they took the time to listen to our needs, make the purchase happen, & ensure we were satisfied. I love my Ford Explorer & hope that it will last me many years to come. I definitely recommend Jordan Ford. Thank you Julian!!!! More
Misunderstanding redemption! Gabriel Llanas was a very polite, professional salesman - not the stereotypical salesman. There was a significant miscommunication and ball dropped in Gabriel Llanas was a very polite, professional salesman - not the stereotypical salesman. There was a significant miscommunication and ball dropped in my process. Gabriel and Mike Wasaff went above and beyond to remedy the issue at-hand. I was especially impressed when Gabriel offered to first-hand fix the problem. I would recommend anyone I care about to see Gabriel or Mike here at Jordan Ford. Incredible customer service. Not pushy. The easiest experience I've ever had. More
Never a disappointment at Jordan Ford Had a 13 Explorer that I was looking to trade in. I had requested some info online and shortly after submitting Daniel had begun sending me informatio Had a 13 Explorer that I was looking to trade in. I had requested some info online and shortly after submitting Daniel had begun sending me information. We worked out a time to come in and he was extremely helpful throughout the entire process. Took us to look at a few different models and was going over all the specs with us. He definitely raised the bar as far as how car sales go. Hopefully he's still there when it's time to trade in the wife's Fiesta!! More