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Jordan Ford
San Antonio, TX
1,502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,502 reviews
May 22, 2018
Mike Was GREAT Could not have an easier or more pleasant time. Was able to work with Mike Bajorek and talk about a true professional. He asked what I was looking for Could not have an easier or more pleasant time. Was able to work with Mike Bajorek and talk about a true professional. He asked what I was looking for and was able to find the perfect fit for me. After we found the perfect truck he made sure that it had everything i was looking for. Mike and Charley were very easy to work with to make a great deal. The entire team at Jordan was great and I would highly recommend any of my family and friends to shop there. More
by Hunter B.
Employees Worked With
Charley Brown Woytek, Mike Bajorek
May 22, 2018
Ford f150 purchase. This was the best buying experience that I have never had before. Jeff Slaughter is an excellent salesman, who is truly genuine. I recommend this d This was the best buying experience that I have never had before. Jeff Slaughter is an excellent salesman, who is truly genuine. I recommend this dealership to anyone. And. If your lucky enough to have Jeff assist you in your purchase, then you will know what I mean. More
by jeff1234
Employees Worked With
Al Garcia, Jeff Slaughter
May 19, 2018
Fast and Furious Buying!! I knew just what I wanted... right down to it’s VIN #. Jerry was amazing with getting me exactly what I wanted... from the vehicle to making the numbe I knew just what I wanted... right down to it’s VIN #. Jerry was amazing with getting me exactly what I wanted... from the vehicle to making the numbers work- best salesman EVER! More
by Kat24
Employees Worked With
Jerry Escobedo Jr.
May 19, 2018
Great! Friendly environment & good service and also loved how they helped and made sure walked out with the car I wanted in a good time frame! Friendly environment & good service and also loved how they helped and made sure walked out with the car I wanted in a good time frame! More
by Dranrod
Employees Worked With
Jerry Escobedo Jr.
May 18, 2018
Dan is awesome! Dan Aragon is an awesome salesman! He was very helpful and not pushy. We were having trouble selecting between two different vehicles and took some ti Dan Aragon is an awesome salesman! He was very helpful and not pushy. We were having trouble selecting between two different vehicles and took some time making the choice but he patiently worked with us to make sure we picked the best vehicle for us. Everyone at the dealership was good to work with. We will definitely buy our next vehicle from Jordan Ford and Dan! More
by A&JBADILLO
Employees Worked With
Dan Aragon
May 18, 2018
Unethical and Poor Service My F150 truck initially had issues with the navigation system and a replacement navigation card was purchased by my wife but resulted in continuous na My F150 truck initially had issues with the navigation system and a replacement navigation card was purchased by my wife but resulted in continuous navigation error massages when we brought the truck in for Ford service intervention, service writer name "Art". After two days it was determined that the "Brain" was at fault which was still under Warranty, part was ordered and picked up the truck awaiting part. During trip over Mother's Day we had other error messages which my wife took pictures of and presented to the service assistant when we brought the truck back after part ordered was received and we were called. Asked about a loaner but was told it would only take one day and a loaner was not needed. We rearranged our day schedule to accommodate only one vehicle availability. We were told to bring the truck in early (0700) because it will take all day to complete the repair. End of work day at 4:30 PM we arrived at service department and waited in service area ten minutes waiting for assistant then I had to ask for assistance to talk with the service writer another 15 minutes. Service writer said that he will check in status of truck repair another 30 minutes passed then service writer came back telling us that the technician was busy with two other repairs from day before and my truck still has not been worked on. No one called to let us know the delay was happening or offer of a loaner this is very unsatisfactory and unethical customer service. More
by gary123
Employees Worked With
"Art" was service writer.
May 17, 2018
Amazing service My salesman John C was so pleasant! He was very professional and dealt wonderfully with my family who tagged along. He was knowledgeable and never rus My salesman John C was so pleasant! He was very professional and dealt wonderfully with my family who tagged along. He was knowledgeable and never rushed or pressured me into anything. After we completed paperwork, he took me to the vehicle and showed me how to setup everything. Drew in finance, who helped complete the paperwork, also never rushed me and explained everything in detail. Charles and Dustin from accessories were also great to work with. Dustin even came out in the hot sun to install my mats for me! I had a such a pleasant experience at Jordan Ford. Great customer service! More
by Roxy Hdz
Employees Worked With
John C, Dustin, Charles, Drew
May 17, 2018
New Explorer Thank you, Jeff! You made our experience exceptional - we appreciate all you did for us!! We bought a new 2018 Ford Explorer and couldn’t be happier! Thank you, Jeff! You made our experience exceptional - we appreciate all you did for us!! We bought a new 2018 Ford Explorer and couldn’t be happier! More
by SheaFamily
Employees Worked With
Jeff Slaughter
May 16, 2018
First experience with a dealership exceeded expectations Mike helped us buy our first vehicle through a dealership! Thanks to his expertise, we got to experience truck buying with ease and 100 percent satisf Mike helped us buy our first vehicle through a dealership! Thanks to his expertise, we got to experience truck buying with ease and 100 percent satisfaction! Mike explained everything thoroughly and made sure we knew exactly what we were buying (and it was a great deal)! On the financial side, Al was amazing as well. He, too, answered all the questions we had. Overall it was a great experience and we will be back should the need arise! More
by Anonymous44
Employees Worked With
Al Garcia, Mike Bajorek
May 15, 2018
Amazing service and vehicle Professional, technically proficient staff that offered amazing service. Was flexible with my needs and gave me a product at a more than reasonable p Professional, technically proficient staff that offered amazing service. Was flexible with my needs and gave me a product at a more than reasonable price. If you want a great vehicle at a great price, coupled with great service talk to mike bajorek at jordan ford! Cinnamon handled the paperwork and i was out of there in almost no time with no errors. Great team and a great atmosphere! More
by Returncustomer88
Employees Worked With
Cinnamon, Mike Bajorek
