Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jordan Ford
San Antonio, TX
1,503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
April 09, 2017
Awesome buying experience Recently purchased a vehicle and it was a great experience. Daniel Bernat answered many questions (some more than once). Daniel went above the cal Recently purchased a vehicle and it was a great experience. Daniel Bernat answered many questions (some more than once). Daniel went above the call of duty visiting my father in the hospital after cracking his hip a couple of days after my vehicle purchase. Very impressed at your customer care Daniel Bernat! More
by Moni123
Employees Worked With
Daniel Bernat
April 08, 2017
Great Job Tim Lee did an outstanding job. Showroom and all sales persons were helpful and professional. Did a great job despite the lot being torn up for repa Tim Lee did an outstanding job. Showroom and all sales persons were helpful and professional. Did a great job despite the lot being torn up for repair. More
by SM
Employees Worked With
Tim Lee
April 07, 2017
Awesome Service They truly have amazing customer service here! I felt like they treated me like family. Rowdy and Noah were so amazing and worked hard to get me what They truly have amazing customer service here! I felt like they treated me like family. Rowdy and Noah were so amazing and worked hard to get me what I wanted at a price I can afford. This is the best dealership ever and that's why I keep coming back!!! Rhonda was also amazing at helping me get what i needed without trying to get me to spend unnecessarily. She went through everything step by step and when there was a cheaper option that was just as worthy she recommended it. She definitely is awesome at her job. Now as for the person or persons in charge of cleaning the vehicle did a very terrible job. My truck was a demo and it looked like it on the inside. The carpets had dirt or stains that could easily come out and the cup holder was sticky, and it looked plum looked like crap. The person that did this either didn't care and did a crappie job or said he cleaned it when he didn't. Either way he does not belong at Jordan Ford where he can ruin your reputation. My salesperson was surprised when he saw how dirty it was. It was definitely not showroom ready. More
by Nursebetty02
Employees Worked With
Rowdy Huff, Noah Caballero, Rhonda B. Saylor
April 03, 2017
Professional Very professional!! Friendly, The wait time was a bit longer than I expected, but overall I was satisfied. Maybe in the future you all could provide a Very professional!! Friendly, The wait time was a bit longer than I expected, but overall I was satisfied. Maybe in the future you all could provide a area with some entertainment, the wait was boring.. More
by 1311pvalley
Employees Worked With
Manny Camarero
April 03, 2017
Buying experience Excellent service. Victor MY Sales guy was truely the reason I chose JORDAN FORD, his knowledge and customer service was above reproach. I would with Excellent service. Victor MY Sales guy was truely the reason I chose JORDAN FORD, his knowledge and customer service was above reproach. I would without a doubt highly recommend JORDAN for your next vehicle purchase. There was no run around, xx, everyone was honest listened to what I had to say, what I wanted in my vehicle and recommended based on what I wanted and not just to make a sale. I am 100% satisfied with my purchase, customer service and follow up. Continue the fine work JORDAN FORD. More
by Mgalvin001i2
Employees Worked With
Victor Guerrero
April 03, 2017
Purchased 4th vehicle at Jordan Ford Julian DeLaRosa did a fantastic job at helping us get in the right car!! He introduced us to the sales manager and made this deal happen. He wa Julian DeLaRosa did a fantastic job at helping us get in the right car!! He introduced us to the sales manager and made this deal happen. He was very attentive and accommodating to our needs More
by Roneewar2
Employees Worked With
Noah Caballero
April 03, 2017
GREAT DEALER AND SALEMAN GREAT FORD DEALER SHIP. EVERYONE WAS HELPFUL AND PROFESSIONAL. THE SALES PERSON WAS REALLY HELPFUL. SHOWROOM, FINANCE OFFICE AND EVEN THE BATHROOM WE GREAT FORD DEALER SHIP. EVERYONE WAS HELPFUL AND PROFESSIONAL. THE SALES PERSON WAS REALLY HELPFUL. SHOWROOM, FINANCE OFFICE AND EVEN THE BATHROOM WERE ALL VERY CLEAN.. I HAVE PURCHASED ABOUT 25 NEW CARS IN MY 77 YEARS AND THIS WAS THE BEST. THANK YOU JORDAN FORD AND JOHN MONTFORT. THANKS AGAIN, DALE SPRIGGEL More
by 58DALE
Employees Worked With
JOHN MONTFORT, John Montfort, Aaron Vistine
March 30, 2017
Rowdy is the man! 2nd car that I've leased from Rowdy and completely happy once again. Poor guy had to spend 5 hours with me while I decided what I wanted. He is awesom 2nd car that I've leased from Rowdy and completely happy once again. Poor guy had to spend 5 hours with me while I decided what I wanted. He is awesome and super patient. Highly recommend him to everyone! Noah also was very helpful, on getting m payments down to what I could afford. Also, love seeing the service boys, every time I come in. Yamell, Devon, and Aron, always take great care of me! More
by Jsheets1113
Employees Worked With
Rowdy Huff, Noah Caballero, Yamell Valencia, Devon Shaw, Aaron Benoy
March 29, 2017
Painless Experience We were not looking forward to the much dreaded car buying experience but it was something we had to do. We were greeted by a salesperson, Manny C., a We were not looking forward to the much dreaded car buying experience but it was something we had to do. We were greeted by a salesperson, Manny C., and we buckled up for a pressure "What can we do to put you in this car (even though it isn't exactly what you wanted)." That didn't happen. Manny was courteous, informative, understanding when we wanted to compare multiple trucks, and patient. We didn't find what we really wanted and went to another dealership. Manny took the time to search wide and far and sent us a text to say he found exactly what we wanted approximately 250 miles away at another dealership. He stayed long after his end of shift and kept us informed as to whether or not he could get the truck. The following day we looked at photos of the truck, the invoice and after a couple conversations, we struck a deal and the truck arrived the next day. We went back to Jordan Ford, checked out the truck, and it is now in our driveway. Thanks to Manny, we didn't have to settle for a different color or fewer features. We instead got exactly what we wanted. In the end, it was not the typical painful car buying experience. More
by F250ricnvic
Employees Worked With
Manny Camarero
March 28, 2017
Always a great experience at Jordan Ford! We have had the pleasure of working with Jordan Ford and their experienced sales folk in several occasions. This time we worked with Manny Camarero an We have had the pleasure of working with Jordan Ford and their experienced sales folk in several occasions. This time we worked with Manny Camarero and he was very knowledgeable and really worked hard to get us the truck we wanted. Thanks Manny....looking forward to working with you again. More
by Leonard
Employees Worked With
Manny Camarero, Aaron Vistine
