Jordan Ford

Excellent Experience My wife and I had bought a new vehicle from Ted about three years ago. Due to some unforeseen circumstances we had to upgrade to a larger vehicle. Te My wife and I had bought a new vehicle from Ted about three years ago. Due to some unforeseen circumstances we had to upgrade to a larger vehicle. Ted went above and beyond for us in the past with our past vehicle purchase so I didn't hesitate in calling him when it came time to purchase our next vehicle. My wife and I went up to the dealership on 5/3/17 around 5:30pm and contacted Ted. We told him exactly what we were looking for and wanted to make sure our two car seats would work with the vehicle we were looking at. Ted ensured us that they would but insisted he bring a similar vehicle down so we could put them in and see for ourselves to take away any doubts we may have had. I should have known but he was right. We asked him if he could locate a Limited and an XLT version with all the opinions we were looking for so we could see the price difference. Ted didn't have either in stock due to the very specific options we were looking for. He told us no problem that he would start trying to locate our specific vehicles and contact us tomorrow. We came back the next day once Ted had located both vehicles with every option we asked for. After going over the prices we made our decision and Ted said it would take one day to get the vehicle in. On Saturday morning Ted contacted me and said "Your vehicle is in and getting detailed now!!! Congratulations!!!". Now because of the job I do I was allowed a bonus cash incentive off from Ford but I had to contact my HR department to get a PIN number first. I was unable to do that Friday and had already figured we had to wait until Monday for my HR department to provide the PIN to finish the deal. I called Ted and he said no let me work on this and let me "Do what I do". Thirty minutes later Ted said was he able to get that info for me and we were a go. About two hours later we were leaving the dealership in our new vehicle. Ted went the extra mile to get my wife and I the exact vehicle we wanted and into that vehicle on that day. He was very patient and professional and at no time did we feel pressured or hurried into making a decision. I have bought a lot of vehicles in my life and have dealt with a lot of car salesmen but Ted is by far the best one I have ever dealt with. I would even venture to say he was more like dealing with a long time friend instead of a salesman. Ted has my respect and my business for life. Thanks Ted More

All about John ! 1st about me - 35 years in customer service with AT&T, I am VERY critical about customer service. John exemplified himself as the most courteous, know 1st about me - 35 years in customer service with AT&T, I am VERY critical about customer service. John exemplified himself as the most courteous, knowledgeable, polite, young man, not to mention easy to be around. This made my experience WONDERFUL !! More

Jordan Review I would like to take this opportunity to thank Jordan Ford, in particular Ted Saldana for the above and beyond professional service he extended to me I would like to take this opportunity to thank Jordan Ford, in particular Ted Saldana for the above and beyond professional service he extended to me in his tireless effort to find the exact vehicle(s) I was looking to buy. Ted hung in their over a 5 day period and located two F-150 Ford trucks I was looking for. Once again, thanks to Ted for a job well done in making my experience with Jordan Ford enjoyable and satisfying that I left Jordan Ford with the exact trucks I was looking for. Thanks again, Clayton Parker More

My new ford I recently purchased a new ford F150 from Jordan ford my sales rep was Casey Planchon. He was extremely helpful in finding me a truck that I was looki I recently purchased a new ford F150 from Jordan ford my sales rep was Casey Planchon. He was extremely helpful in finding me a truck that I was looking for. I had my 2 year old son with me at the time and Casey was super helpful in keeping everything moving and entertaining for my son. Overall I am satisfied with the customer service and would recommend that everyone go see Casey Planchon for your next vehicle. More

Service Quality and Value I just purchased my 6th vehicle from Jordan Ford 5 of those were with Chuck Taylor, that's the only salesman I'll deal with I've always been imp I just purchased my 6th vehicle from Jordan Ford 5 of those were with Chuck Taylor, that's the only salesman I'll deal with I've always been impressed with his willingness to make the deal happen. Thanks Chuck Brian & Melissa Bedingfield More

2017 Ford Mustang Mr. Zimmerman is an Excellent sales member. He made the car buying experience very easy and pleasurable. I would recommend him to friends looking to Mr. Zimmerman is an Excellent sales member. He made the car buying experience very easy and pleasurable. I would recommend him to friends looking to purchase Ford vehicles in San Antonio. More

New blue Daniel did a great job getting everything ready for my new car. It was as great to have all the paperwork done before I walked in the dealership. And Daniel did a great job getting everything ready for my new car. It was as great to have all the paperwork done before I walked in the dealership. And the car was ready to go. More

fast friendly honest rodney the sales associate exemplified what a great salesman should be he listened to our needs and answered all our questions i appreciated all ti rodney the sales associate exemplified what a great salesman should be he listened to our needs and answered all our questions i appreciated all time he spent with us More

Quick and Easy Process I've given my experience a 5 star rating because, I got the exact car that I was asking for and the process of buying a new car was quick and easy. I've given my experience a 5 star rating because, I got the exact car that I was asking for and the process of buying a new car was quick and easy. More

Very honest and upfront Very happy with the entire deal start to finish. Not pushy. Honest and upfront, no hidden prices or fees. Helpful with any questions or concerns. Very happy with the entire deal start to finish. Not pushy. Honest and upfront, no hidden prices or fees. Helpful with any questions or concerns. More