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Jordan Ford

Mishawaka, IN

4.8
443 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 443 reviews

June 06, 2026

Had appointment for recall, was on time took vehicle in for service had completed in 40 minutes. Very happy with service performed and timeline. More

by 2016rclc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truck Shop
Jun 08, 2026 -

Jordan Ford responded

Thank you for sharing your experience with our service team. We're glad the recall work was completed efficiently and met your expectations.

May 28, 2026

We’ve been loyal customers for years and have always been well taken care of. More

by dndavis47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Brandy
May 30, 2026 -

Jordan Ford responded

Thank you for your continued loyalty over the years. We're glad we've been able to take good care of you and appreciate your trust in us.

May 25, 2026

Very cooperative and easy to find out everything I needed to know to make a decision on my new vehicle. More

by Mudhen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
May 28, 2026 -

Jordan Ford responded

We're glad the team made your decision process smooth and informative. Thank you for choosing Jordan Ford!

May 23, 2026

Have been doing business with Jordan Ford since 1985 and have always been treated fairly and experienced great customer service. More

by DAVID.RITSEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Jordan Ford responded

Thank you for your continued loyalty and trust in us over all these years. We're glad to have earned your business and look forward to serving you for years to come.

May 23, 2026

Jared, the assistant service manager was excellent. Everything he told me was right on target. More

by larryf9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Jordan Ford responded

We're pleased to hear Jared provided you with excellent service and accurate information. Thank you for sharing your positive experience with us.

May 22, 2026

Randy was awesome. Too bad other dealerships don’t have mobile service. It was great not having to go and wait. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 23, 2026 -

Jordan Ford responded

Thank you, Mary! We're glad Randy and our mobile service made the experience convenient for you.

May 17, 2026

I think Jordan Ford is the best the sales men are the best very helpful and set up everything in my car for me thank you both More

by bybeedebra57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike B
May 22, 2026 -

Jordan Ford responded

Thank you for the kind words about our sales team. We're glad we could get everything set up for you and make the process smooth.

May 16, 2026

Tanner at Jordan ford service amazing experienced and so nice always answers my questions and concerns will always go to Jordan ford service for my explorer will always work with tanner thanks Tanner for th More

by TRadabaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 22, 2026 -

Jordan Ford responded

We're glad Tanner provided you with such excellent service for your Explorer. Thank you for recommending our team to others.

May 15, 2026

Wendi & Brandy were great to work with, they made car shopping very easy & enjoyable! We highly recommend Wendi from Jordan Ford More

by Salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Jordan Ford responded

Thank you, Salinas! We're glad Wendi and Brandy made your car shopping experience smooth and enjoyable.

May 14, 2026

I just left Jordan for the second time in five days. Wanted to comment about the auto body shop. I had a small incident with the garage door walked in this morning made an appointment earlier, but I wal More

by washoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Jessica in the Body shop
May 21, 2026 -

Jordan Ford responded

Thank you for sharing your experience with our body shop team. We're glad Jessica and Jacob were able to take care of your vehicle right away and get you back on the road.

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