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Jordan Ford

Mishawaka, IN

Overview
Employees
Reviews
Vehicles
4.7
363 Reviews
Contact Dealership

609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 363 reviews

October 29, 2025

Jarrid has done a great job. Glad he is there to take care of everything!! More

by k.rizek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.

October 22, 2025

Service was above and beyond- easy to make appointment- good communication with progress and detail More

by Gorman708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris(service)
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Oct 25, 2025 -

Jordan Ford responded

Thank you for taking the time to share your positive experience with us! We pride ourselves on providing exceptional service and we're thrilled to hear that you had an easy and pleasant experience with us.

October 20, 2025

Great service, friendly, and a clean facility. Trustworthy and honest. Wouldn't go anywhere else! More

by mwallace005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Jordan Ford responded

Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.

October 18, 2025

Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on w More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, service mgr
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Oct 22, 2025 -

Jordan Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.

Oct 23, 2025 -

dennis responded

The problem was not anyone's fault, It was just an odd thing that happened with an airbubble that got trapped. Their testing of pressue for leaks etc was proper, the issue was it takes a bit of driving after computer reset to trigger. they found, and extensively checked/tested before finishing car. I give them a good job and thanks

October 15, 2025

The service was great. The people were friendly and helpful. We were in and out on great time. I highly recommend your service department to all our friends. More

by greggbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

Jordan Ford responded

Thank you so much for taking the time to leave us such a positive review! We are so glad to hear that you had a great experience at our service department. We truly appreciate your recommendation to your friends and look forward to serving you again in the future.

October 14, 2025

Oil change took over 2 hours even with the first appointment of the day. Tires were rotated but tire pressures were not adjusted to 65 psi in front and 80psi in rear. Service manager made things rig More

by bigdadwag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Jordan Ford responded

Thank you for sharing your feedback. We apologize for the delays and for not properly adjusting the tire pressures during your visit. We’re glad our service manager was able to make things right, and we appreciate your willingness to give us another try. We look forward to providing you with a smoother experience next time!

October 10, 2025

Great experience. No hassle and always great to work with. Have bought our last 5 cars from Jordan. More

by Scichra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2025 -

Jordan Ford responded

Thank you for choosing Jordan for your car purchases! We are thrilled to have provided you with a hassle-free and positive experience. We appreciate your loyalty and look forward to continuing to work with you in the future.

October 08, 2025

The service department has always treated well, their prices are at normal pricing, but always can count on Phil to see that the service is done right. More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil and Corey
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Oct 10, 2025 -

Jordan Ford responded

Thank you for the glowing review! We're lucky to have Phil on our team ensuring customer satisfaction. We appreciate your continued trust in us.

September 29, 2025

Always ready for my appt when I arrive and always great me by name! I always use their service dept. More

by Skizer5020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2025 -

Jordan Ford responded

Thank you so much for your review! We appreciate your loyalty and are thrilled to hear that our service team consistently meets your expectations.

September 27, 2025

First time in a long time that an oil change took less than 2 hours! More

by Colfer5326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 01, 2025 -

Jordan Ford responded

Thank you for your review! We are thrilled to hear that you had a quick and efficient oil change with us.

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