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Jordan Ford

Mishawaka, IN

Overview
Employees
Reviews
Vehicles
4.7
363 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 363 reviews

November 19, 2025

Really superb service by Jarrid Miller and the team on my Lincoln MKS, which had electrical, parking sensor, sunroof, and wheel alignment issues. Complete within 4 days, reasonably priced, communicative, gav More

by francis.aznaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Jordan Ford responded

Thank you for your glowing review! We strive to provide top-notch services for our customers and are thrilled to hear that you had a positive experience with us.

November 16, 2025

Very friendly and professional staff. They made the leasing decision and process very easy and simple. More

by Gratzolni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Burns
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Nov 19, 2025 -

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to hear that our staff made your experience seamless. We look forward to serving you again in the future!

November 12, 2025

Jordan Ford was very timely in their response to looking at our emergency with our vehicle. Whereas other dealers were not able to get us in for a whole week, Jordan was able to get us in next day. Tanner w More

by rdevlin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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Nov 14, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We are happy to hear that Tanner was able to assist you and solve your emergency quickly.

November 11, 2025

everyone was friendly and kind. I did not have to wait long for the oil change. More

by Mfenton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2025 -

Jordan Ford responded

Thank you for the kind review! We're thrilled to hear our team provided you with efficient and friendly service during your oil change. We appreciate your business and look forward to serving you again in the future!

November 07, 2025

I went in for warranty service and was very pleased with the attention given to me by your employees More

by raywentgolfing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Jordan Ford responded

Thank you for leaving your review! We're glad to hear that you had a positive experience with our warranty service and our team. We strive to provide excellent customer service and we're pleased that we were able to meet your expectations. We appreciate your business!

November 07, 2025

Every SINGLE person I came in contact with was kind and helpful and patient. Jessica has a great smile and is wonderful at her job. Even Ryan the damage assessor was great. Can't say enough kind words. Gre More

by maddestofdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Ryan
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Nov 12, 2025 -

Jordan Ford responded

Thank you so much for your kind words and for recognizing our team's commitment to excellent customer service. We are grateful to have employees like Jessica and Ryan who always go above and beyond to make our customers happy. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 06, 2025

Tanner was very helpful and polite. My car was repaired quicker than I expected it to be. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Grummel
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Nov 08, 2025 -

Jordan Ford responded

We're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

November 05, 2025

Just love how Chris is people oriented. He Soo needs a raise for his great work. More

by wdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Nov 06, 2025 -

Jordan Ford responded

Thank you for the kind words! We agree that Chris goes above and beyond for our customers. Happy to know our efforts are appreciated!

November 01, 2025

Tanner was great to work with during a very trying time for our Explorer repair. More

by tim.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Nov 04, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We are glad to hear that Tanner was able to assist you during a challenging repair. Our team always strives to provide top-notch service to all of our customers. Thank you for choosing us!

October 31, 2025

Excellent service as always from Mike B. 4th vehicle purchased in 6 years from Jordan Ford More

by Agaring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B. Used car sales
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Nov 04, 2025 -

Jordan Ford responded

Thank you for your continued loyalty and trust in our dealership, we appreciate your kind words about Mike B. It's always a pleasure serving you and we look forward to many more years of serving your vehicle needs.

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