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Jordan Ford

Mishawaka, IN

4.7
383 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 383 reviews

February 01, 2026

Excellent service was performed and repairs were completed on time and within budget. The auto was returned clean and looked as good or better than new. More

by mueller11035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2026

This has been my very first experience here at Jordan Ford. Joshua has been very helpful: they were very busy but they evaluated what needed to be done and then set aside a day for me to take my RV in f More

by geo747bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
January 29, 2026

Tanner is great at his role. The service at Ford is always quick, efficient, and pleasant. More

by ruthroeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
January 27, 2026

Quick easy friendly. Brought my nephew with me just so he could see what customer service looks like More

by oatiend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Jordan Ford responded

Thank you for the great review! We strive to make every customer's experience quick, easy, and friendly.

January 24, 2026

Whole team was great. No pressure at all. Nothing was rushed. Explained options for leasing or taking a loan out. Gave all rebates available. Anything extra was written do More

by MitPhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to hear that our team provided you with a pressure-free and informative experience.

January 21, 2026

I visited the Collision Center the other day for an estimate of a scratch on my 2025 RAV. Ryan Hamilton was so kind & helpful giving me two different options to fix it. Thank you Ryan! Everyone there More

by debclymer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hamilton
Jan 23, 2026 -

Jordan Ford responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Ryan Hamilton provided excellent customer service and presented you with multiple options.

January 17, 2026

They say that they perform the multi point inspection with the Works oil change. I had my car in there 2 or 3 times over the last year and they never said anything about the parking light that has been b More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikaela Kelly
Jan 23, 2026 -

Jordan Ford responded

Thank you for your feedback. We’re sorry to hear about your concerns regarding the multi-point inspection and understand why this would raise questions. We’d appreciate the opportunity to review this further and address your concerns directly. Please contact us at 888-869-8689 so we can assist.

January 13, 2026

Service is always efficient and love the on line scheduling. I always receive a full explanation of service and needs! More

by drjulieortega
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Fast, nice facilities, Mikaela was thorough in the review of the service and the valet option. More

by pmcnarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mykela Kelly
Jan 13, 2026 -

Jordan Ford responded

Thank you for sharing your experience! We're delighted to hear that our facilities and Mikaela's thorough review met your expectations. We hope to see you again soon!

January 09, 2026

My favorite part of this dealership is the body shop. They were quite booked up but since my need was small they got me in quickly and didn't charge me as much as I thought it would be! More

by TAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hamilton
Jan 13, 2026 -

Jordan Ford responded

We're thrilled that you enjoyed our body shop services and we're glad we could accommodate your needs quickly and at a reasonable price. Thank you for choosing our dealership!

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