Jones GMC - Service Center
Savannah, TN
244 Reviews of Jones GMC - Service Center
Everyone was kind knowledgeable and very helpful. I highly recommend the service. I received wonderful care and service. I highly recommend the service. I received wonderful care and service. More
Service is always excellent and fast, and customer service is always top notch. Always a great experience at Jones GMC! service is always top notch. Always a great experience at Jones GMC! More
We have a 2015 Buick enclave that we have had at the dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to tell us the Freon was low and no leak was found. We have a 100,000 miles 10 year bumper to bumper warranty on this vehicle, we have been happy with the service but like the charge for something that should have been covered under the warranty. We were told the first time that the labor was covered but not the fluids, this time we were told if it leaked down again there would not be a charge, it will leak down again, because the problem has not been found. The main reason we bought the enclave was because of the bumper to bumper warranty, now I guess bumper to bumper doesn’t mean bumper to bumper in 2024 like it did in 2015, we have over 80,000 miles on vehicle now and should still be covered More
The staff was extremely professional, caring, and worked diligently to repair my car with speed diligently to repair my car with speed More
Was quick to respond, let me know everything that was going to be done and keep me posted about the work going to be done and keep me posted about the work More
The service team is helpful & polite. Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile. Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile. More
Your dealership has always been good about getting me in and out quickly. Your employees are top notch and very courteous to deal with. and out quickly. Your employees are top notch and very courteous to deal with. More
Customer service attitude that makes you feel good ! ! In a world of mediocrity, this goes stand out ! In a world of mediocrity, this goes stand out More
Very fast and friendly service. Everything with my issue was resolved. Super nice folks start to finish. Everything with my issue was resolved. Super nice folks start to finish. More
Always had great service and took care of everything. I always use them for service on my vehicle. I always use them for service on my vehicle. More