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Jones GMC - Service Center

Savannah, TN

4.6
245 Reviews

245 Reviews of Jones GMC - Service Center

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June 19, 2024

Always greeted by name and treated like family on each visit for service on my vehicle. More

by David Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

June 15, 2024

The service dept. Did good job on changing oil & others services. They picked up my car & returned in timely manner! More

by MARVY4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Shelton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:40 AM Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

June 15, 2024

Great service and very polite employees. Always very clean dealership. Nice to do business with. More

by twslps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:08 AM Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

June 14, 2024

They were very helpful and respectful. They were very professional. They were extremely nice and well mannered More

by eric.quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Jones GMC responded

Eric, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

Jun 17, 2024 -

eric.quinn responded

Thank you for your help. You guys are very professional

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:24 AM Eric, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

June 14, 2024

Friendly staff. Clean waiting area. Mini bottled water appreciated. Thank you for your help with our truck. More

by kiddo.1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

June 14, 2024

Did not understand the 50. 00 charge for complimentary service on my bill for buying one tire .was told it was put on all bills . If it was complimentary how come I was charged More

by phillipgammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica thompson
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Jun 20, 2024 -

Jones GMC responded

Phillip, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Starla Shaw Jones GMC Management Team (731) 925-4923

June 14, 2024

Have to say that Nicole in your service department is one of the best that More

by sradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:35 AM Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC.

June 10, 2024

They were all very nice and helpful! I had my car serviced and I didn’t have to wait long, I was very pleased! More

by Murphy.muriel@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Jones GMC responded

Muriel, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

June 03, 2024

The staff is amazing! !! I was in and very quickly and I was happy with the results. More

by WHITEOWLFLINTWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jones GMC responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

June 02, 2024

Friendly and efficient service without long waiting time. No appointment needed and fair pricing. Close to home service. More

by THE_NURSE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Jones GMC responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Jones GMC; we look forward to having you as a valued customer for many years to come. Jones GMC Management Team

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