Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jones GMC - Service Center

Savannah, TN

4.6
242 Reviews

242 Reviews of Jones GMC - Service Center

Sort by
June 29, 2024

First service on vehicle - didn’t top off all fluids which made me question if they did the other things they were supposed to do. More

by Hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2024 -

Jones GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

June 29, 2024

Great customer experience. Staff was great. Work was performed in a timely manner as presented. More

by CRAIG.COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Craig, and we look forward to working with you again. Jones GMC Management Team

June 27, 2024

I have already submitted this review. Visit was good with friendly professional staff. I have been a customer for years. More

by Robjomontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

June 21, 2024

Service department personnel were very friendly and knowledgeable. Would recommend highly recommend them. Waiting lounge was clean. More

by Silverback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

June 20, 2024

Excellent service and quick. Nothing worse than to wait all day for servicing a vehicle and there I was in and out within an hour and half. Keep up the great work! More

by Kyle.barker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

June 20, 2024

Excellent service performed in a timely manner. Individuals were most respectful. Made you feel like everyone was focused on me. Nice bathrooms and good seating available in waiting area.I plan to More

by GBARBER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

June 19, 2024

Very helpful and pleased with the service I received. Nicole and Spencer made the experience great More

by SNKEYMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

June 19, 2024

Always greeted by name and treated like family on each visit for service on my vehicle. More

by David Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

June 15, 2024

The service dept. Did good job on changing oil & others services. They picked up my car & returned in timely manner! More

by MARVY4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Shelton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:40 AM Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

June 15, 2024

Great service and very polite employees. Always very clean dealership. Nice to do business with. More

by twslps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:08 AM Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

1
...
6
7
8
...
25