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Jones GMC - Service Center

Savannah, TN

4.6
242 Reviews

242 Reviews of Jones GMC - Service Center

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July 19, 2024

I was very pleased with the customer service and care that the service technician gave to the repair on my truck. I saw my sales person as well and he was very cordial and asked how I was liking my new t More

by jamescnanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeeAnn Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Jones GMC responded

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

July 18, 2024

We went in for tranmission and camera replaced on warranty. Nicole went above and beyond taking care of us. Very pleased with Jones Motor in Savann , Tn. More

by marymbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Jones GMC responded

Thank you, Mary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

July 18, 2024

Pleasant , efficient. Didn’t like the unexplained fees bu let ke the prompt service . Thanks More

by JERBOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

July 17, 2024

Service department always steps up and does their job very well. Never have to have an appointment. More

by boyd_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

July 13, 2024

Nicole is amazing to work with and Marvin is great. I love jones service. Thanks More

by tisha.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Nicole and Marvin were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

July 12, 2024

Lack of service or information about my truck. Would not talk to me no callback More

by EROWEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly at (731) 925-4923. Jones GMC Management Team

July 12, 2024

Just need to answer phone call to stay in touch with owner of vehicle .very friendly. More

by Lacemeup2nite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

July 11, 2024

Nicole in the service department is very good at her job. So thorough with her job. Great employees at Jones GMC, Savannah, Tn More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Jones GMC responded

Donna, Thank you for your business and this review. We're happy to hear Nicole and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

July 03, 2024

They did a great job. Everything went smoothly and everyone was very nice and helpful More

by afree.65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Report | Print
Jul 03, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

July 03, 2024

Came in to get a diagnostic done to turn off the anti thrift on my stereo was met with kindness and professionalism the wait wasn’t long at all really the waiting room was very clean and I appreciated t More

by Escalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

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