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Jones GMC - Service Center

Savannah, TN

4.6
286 Reviews

286 Reviews of Jones GMC - Service Center

Sort by
December 14, 2024

Always a positive experience with Jones. Everything from the salesman to the service department is top notch. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

December 10, 2024

I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

December 07, 2024

Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
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Dec 09, 2024 -

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 28, 2024

I was seen at appointed time and gave an estimated time frame of completion. Each was on point. More

by treecutters09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

November 27, 2024

Excellent service! Nicole was very helpful and knowledgeable. My car was fixed quickly and efficiently. Highly recommend! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 24, 2024

Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Report | Print
Nov 26, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 24, 2024

Took great care of me got me in and out in no time. And Spencer seemed like he cared. More

by Bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Jones GMC responded

We are very happy to hear that Spencer and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 22, 2024

Great explanation of my situation. Amazing turn around on my issue . In A world of mediocrity ; they stand out More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Jones GMC responded

Thank you so much for your kind words, Todd, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 21, 2024

Service was completed promptly. Nicole was friendly and kept me informed on the progress of the service. More

by CORLEWTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 18, 2024

Nicole failed to follow up on parts and warranty, never called me. Parts back order never called me to cancel my schedule appt. I’m 1 1/2 hrs away More

by cheryl2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923. Andrew Pate Jones GMC Management Team (731) 925-4923

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