Back

Jones GMC - Service Center

Savannah, TN

4.6
271 Reviews

271 Reviews of Jones GMC - Service Center

Sort by
January 09, 2025

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla , Ashley Pineda
Jan 10, 2025 -

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

January 09, 2025

The service is usually fast and the employees are always friendly and accommodating. I definitely recommend Jones GMC service department! More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Jones GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

January 02, 2025

Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 31, 2024

Recently serviced all three of our vehicles. A 2019 Impala, 2022 Silverado and a 2017 Z06 Corvette. The service was very professional and timely. I will definitely come back. More

by JIMCONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jones GMC responded

Jim, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

December 14, 2024

Always a positive experience with Jones. Everything from the salesman to the service department is top notch. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

December 10, 2024

I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

December 07, 2024

Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Dec 09, 2024 -

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 28, 2024

I was seen at appointed time and gave an estimated time frame of completion. Each was on point. More

by treecutters09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

November 27, 2024

Excellent service! Nicole was very helpful and knowledgeable. My car was fixed quickly and efficiently. Highly recommend! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 24, 2024

Took great care of me got me in and out in no time. And Spencer seemed like he cared. More

by Bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Jones GMC responded

We are very happy to hear that Spencer and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team