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Jones GMC - Service Center

Savannah, TN

4.6
280 Reviews

280 Reviews of Jones GMC - Service Center

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August 29, 2023

Outstanding customer service, friendly staff. Great explanation of services and pricing that the Jeep needed. Very good overall experience. More

by WALT.HAMPTON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Aug 31, 2023 -

Jones GMC responded

Walt, thank you, for taking the time to share your experience with us. We appreciate your business and look forward to serving you forever.

August 26, 2023

Had to get an issue fixed on my GMC Canyon and overall on their part was a pleasant experience. The office staff in the service department are very friendly, helpful and do their job well as do the service t More

by Jeffery Ray/ Donald Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Since they are listed and don't get any credit I'm just gonna give a shout out to the entire service department.
Aug 31, 2023 -

Jones GMC responded

Jeffery, thank you, for taking the time to share your experience with our GMC team. We appreciate your business but most of all your understanding. Waiting for parts to arrive is frustrating for all involved and yes, very much, beyond our control. We look forward to serving you forever.

August 24, 2023

Everything was as expected when I took my car in for an oil change. I had something else I asked them to look at during my visit. They checked my tires and brakes for me, and no issues were found. Ms. Thom More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Aug 24, 2023 -

Jones GMC responded

We are delighted to hear that you had an awesome experience at Jones GMC Service Department. We are here to serve you forever! Thank you for your business and encouraging words.

August 23, 2023

I called the dealership, and they got me in and out very quickly. The staff was very friendly. More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Aug 24, 2023 -

Jones GMC responded

Donald, thank you, for taking the time to leave a 5 star response for Jones GMC Service Dept. Nicole and her entire team considered it a pleasure to serve you! Welcome to the Jones GMC Savannah family.

August 20, 2023

Very nice and professional staff. The wait time was very minimal. Will return and recommend the service department. Thank you again!!! More

by TAPP9745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
August 17, 2023

Professional service and in a timely fashion - Was kept informed about what was happening with my vehicle. More

by Ridge Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson and Rebecca Watkins
Aug 22, 2023 -

Jones GMC responded

Thank you for taking the time to leave a 5 star review for Jones GMC Service department. We appreciate your business and look forward to serving you forever.

August 17, 2023

Everyone was so friendly and informative. Their work was Expedient. Coffee was great and waiting room very comfortable. More

by rickeypope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Rebecca
August 12, 2023

Professional, efficient, and tactful The staff was easy to work with, work done in a timely manner. More

by GREG.MORRIS
Recommend Dealer
Yes
August 09, 2023

Every thing was good the people were friendly and very efficient. a good service department More

by BONTOM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins, Carla Bizzell
August 06, 2023

I will not be back ever. .. unethical business practices. Horrible sales and service experiences. Mostly over a $10 part. More

by kilomike11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jones
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