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Jones GMC - Service Center

Savannah, TN

4.6
273 Reviews

273 Reviews of Jones GMC - Service Center

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September 17, 2023

Amazing service center. The work was fast and thorough and the people there were friendly and professional. This is my go-to place to service my truck in the future. More

by ELEWIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Sep 18, 2023 -

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

September 15, 2023

Service was awesome really a professional job was done and completed would recommend to anyone who ask More

by dewey burge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Sep 18, 2023 -

Jones GMC responded

Dewey, Thank you so much for your excellent service review! We are so glad that Rebeeca had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

September 13, 2023

Very good people to deal with. And very friendly good service department all round I’ll be back. More

by donniehall0078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
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Sep 15, 2023 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

September 13, 2023

Great service department. Nice people, good service clean. Good place to do business with. Have great day. More

by donniehall0078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Sep 13, 2023 -

Jones GMC responded

Donnie, Thank you for taking the time to share your feedback with us. Nicole and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

September 13, 2023

The people in the service department are all very nice and helpful. Diesel mechanic is one of the best. I was in a difficult situation and went over to sales for a trade up. Although it was the usual long More

by terrypf123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Bizzell, Melvin Pipes
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Sep 13, 2023 -

terrypf123 responded

I just want to thank y'all for all of your efforts in getting me into another truck. Both service and sales. Thank you, I'm on the road again! Terry Pfannenstiel

Sep 13, 2023 -

terrypf123 responded

Thank you so much for everything! Terry Pfannenstiel

Sep 13, 2023 -

Jones GMC responded

Terry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

Sep 18, 2023 -

Jones GMC responded

Terry, it was our pleasure! It is of utmost importance to us that our customers have the best experience possible. We appreciate your allowing us to rectify the situation.

September 11, 2023

I have been well pleased with my 2020 GMC Terrain that I purchase from Jones GMC Dealer in Savannah Tn, and I also love getting my vehicle service at the dealership. More

by rubywalker1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Jones GMC responded

Ruby, thank you, for taking the time to leave a 5 star review for Jones GMC. We appreciate your business and look forward to serving you forever. Welcome to our Jones GMC family. .

September 08, 2023

The service staff is excellent the job was done fast, I will make Jones GMC my service center More

by KEITHIVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pate, Lamont Robinson, Ashley Pineda, Carla Bizzell, Cheryl Wallace
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Sep 12, 2023 -

Jones GMC responded

Keithivy, thank you, for taking the time to leave a 5 star review for Jones GMC Savannah. We appreciate your business and look forward to serving you forever.

September 03, 2023

The only place I go for service of my vehicle, the service is great and the folks really nice thanks I appreciate it very much. More

by materman. 68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Deardeuff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Coy, JP Davis, Amanda Cole
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Sep 12, 2023 -

Jones GMC responded

Materman, thank you, for taking the time to leave a 5 star review for Jones GMC Savannah. We appreciate your business and look forward to serving you forever!

September 02, 2023

Did a very good job replacing the radio on our 2015 Impala. All of the employees were nice and very courteous. More

by QUEENDI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
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September 02, 2023

I have a lot to say, I was lied to, my car was there 7 weeks. I never could get a straight answer from anyone until I took it upon myself to call the insurance company. More

by MACY Frady
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance
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