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Jones GMC - Service Center

Savannah, TN

4.6
280 Reviews

280 Reviews of Jones GMC - Service Center

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November 27, 2023

Great service, nice employees, not too long of a wait. Everyone was very nice and helpful. More

by sherryfinley1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole,5 stars, Carla Bizzell
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Nov 27, 2023 -

sherryfinley1955 responded

Every one was very nice

Nov 27, 2023 -

Jones GMC responded

Thank you so much for your kind words, Sherry, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 19, 2023

Such nice employees and helpful too. Treated me very well and explained what was done to my car after it had been serviced. Nice waiting area in service department. More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins and Shane the mechanic.
Report | Print
Nov 20, 2023 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 17, 2023

Professional service department. Detailed work and pricing explanations before work was provided. Offered convenience of a car to pick child up from school if work wasn’t completed b More

by tinaarnold1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
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Nov 19, 2023 -

Jones GMC responded

Thank you, Tina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 15, 2023

Everything was very professional and nice lobby to wait in . We will be coming back to this location More

by bmamaonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 15, 2023 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jones GMC Management Team

November 08, 2023

Everone seemed to be very friendly and courteous. Didn’t have to wait very long More

by SAMMY38450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Cole
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Nov 09, 2023 -

Jones GMC responded

Sammy, Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Amanda was able to help, and we hope to see you again! Jones GMC Management Team

October 31, 2023

Thanks Adam for coming getting me off the side of the road . Ms. Rebecca for making me feel better on the phone . Thank you for getting me back on the road before you said . More

by marilynlambert03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson and Ms. Rebecca
Report | Print
Oct 31, 2023 -

Jones GMC responded

Marilyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

October 29, 2023

Service people were very friendly and helpful. They explained everything to me about what they had done to my vehicle. All was great! More

by DEBA655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. ?
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Oct 30, 2023 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

October 29, 2023

Nicole the service writer did an awesome job in getting my vehicle repaired in a timely manner when I was in a rush before leaving the state for a funeral. More

by Call-13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service _ Nicole
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Oct 29, 2023 -

Call-13 responded

Great service in a timely manner.

Oct 30, 2023 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Nicole was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

October 06, 2023

Awesome staff, they're always friendly and attentive. They answer any questions you may have and they act like they appreciate your business. More

by BARRYEDGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 06, 2023 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 03, 2023

They were very friendly and considerate to your needs. They did everything in a timely manner. I was very well please. More

by Mzlu1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

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