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Jones GMC - Service Center
Savannah, TN
242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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242 Reviews of Jones GMC - Service Center
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September 01, 2023
I was treated very well! ! When I entered the service area I was immediately greeted by someone, shook my hand and welcomed me:). Very impressive! ! When I entered the service area I was immediately greeted by someone, shook my hand and welcomed me:). Very impressive! More
by AMANDAANN74
Employees Worked With
Nicole Thompson
August 31, 2023
It’s great very considerate friendly and will meet all your needs of taking care of the problem God Bless to keep moving forward your needs of taking care of the problem God Bless to keep moving forward More
by Mzlu1988
August 29, 2023
Outstanding customer service, friendly staff. Great explanation of services and pricing that the Jeep needed. Very good overall experience. Great explanation of services and pricing that the Jeep needed. Very good overall experience. More
by WALT.HAMPTON08
Verified CustomerEmployees Worked With
Nicole Thompson
August 26, 2023
Had to get an issue fixed on my GMC Canyon and overall on their part was a pleasant experience. The office staff in the service department are very friendly, helpful and do their job well as do the service t their part was a pleasant experience. The office staff in the service department are very friendly, helpful and do their job well as do the service technicians. The part I needed had to be ordered which is common and I understand that but I am not at all happy that it took 2 weeks for the part to come in. This in no way is a reflection on the service staff at Jones because they just like anyone else have no control of when parts come in. Once if finally came in they had me there the next day to install the new part and after checking in I was on my way home. So a big thank you to them for handling what they had control of in a very professional manner. More
by Jeffery Ray/ Donald Ray
Employees Worked With
Since they are listed and don't get any credit I'm just gonna give a shout out to the entire service department.
August 24, 2023
Everything was as expected when I took my car in for an oil change. I had something else I asked them to look at during my visit. They checked my tires and brakes for me, and no issues were found. Ms. Thom oil change. I had something else I asked them to look at during my visit. They checked my tires and brakes for me, and no issues were found. Ms. Thompson was excellent in explaining everything, and it’s peace of mind knowing your whole team cares about my safety. More
by ACOLLINS9052
Employees Worked With
Nicole Thompson
August 20, 2023
Very nice and professional staff. The wait time was very minimal. Will return and recommend the service department. Thank you again!!! The wait time was very minimal. Will return and recommend the service department. Thank you again!!! More
by TAPP9745
Employees Worked With
Rebecca Watkins
