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Jones GMC - Service Center

Savannah, TN

4.6
273 Reviews

273 Reviews of Jones GMC - Service Center

Sort by
March 07, 2024

Great place to do business! Very friendly atmosphere with wonderful folks especially Nicole Thompson service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda
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Mar 07, 2024 -

Jones GMC responded

Scott, Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

March 06, 2024

Nicole was very efficient in getting me in and out since I had another appointment. More

by jdturnbow2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nicole and our team, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

March 06, 2024

Friendly helpful and efficient. Always have a good experience with the service department. Do not keep you waiting any longer than they have to More

by jnsbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
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Mar 06, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

February 29, 2024

Information from the front office to the shop and from the shop to the front office and back to the customer is definitely not clear. More

by Cricket1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
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Feb 29, 2024 -

Cricket1 responded

My car may have more than one issue but the issue I tried to get addressed is not being addressed that is for sure.

Mar 03, 2024 -

Jones GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

February 29, 2024

Jones dealership has always went above and beyond to get the vehicle i have needed. Their mmaintenance crew have always been fast and done great work. More

by daylan.gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

February 28, 2024

Never had a problem. Always listens to any problems I might have. They service both my GMC autos. More

by Jamessmith542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
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Feb 28, 2024 -

Jones GMC responded

James, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

February 19, 2024

Great to do business with. Nicole always a big help getting all my trucks in and out quick More

by JONHARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Jones GMC responded

Jon, Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Nicole was able to help, and we hope to see you again! Jones GMC Management Team

February 17, 2024

People were polite and professional. I had booked a service appointment for my vehicle and the service manager got my vehicle in on time and out in a jiffy.I was pleased with my experien More

by bishopmike53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Report | Print
Feb 19, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and please don't hesitate to provide your contact information if you would like us to follow up. Starla Shaw (731) 925-4923

February 17, 2024

Overall it was amazing. Rebecca Watkins made the experience very pleasant. She did a great job at keeping me updated on the progress of my truck. And making me fill right at More

by JLRAY91
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins, Rebecca Watkins
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Feb 17, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that Rebecca had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

February 17, 2024

Ms. Watkins was very friendly. She answered all my questions about the service I wanted done and my warranty. Service department had my service done quickly. I couldn't've asked for a better experienc More

by martys.phone
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins, Rebecca Watkins
Report | Print
Feb 19, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

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