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Jones GMC - Service Center

Savannah, TN

4.6
244 Reviews

244 Reviews of Jones GMC - Service Center

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January 17, 2024

Jones Buick GMC always provides excellent service. From drop off to pick up, I couldn’t ask for better service! More

by THECONNERS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

January 17, 2024

great service friendly staff they are always helpful when I go in for service. No complaints More

by LEEDAMRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian McGuire
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Jan 17, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

January 16, 2024

Excellent service we'll worth the drive I will be back to get more work More

by CARLOSANDE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

January 16, 2024

Nichole did an excellent job getting me going repairing my cracked rim on my 2021 GMC Yukon XL. More

by CHUCK65DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Jones GMC responded

Thank you, Chuck, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

January 14, 2024

Rebecca was wonderful. She was very nice friendly and very helpful. I couldn’t have ask for any better service than what she gave me She is great at her job. I truly ho More

by BETTY.DAVIS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Wallace
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Jan 15, 2024 -

Jones GMC responded

Betty, It's great to hear that Rebecca was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

January 12, 2024

Just walked in without an appointment, they took me right in and was finished in less than an hour. Very friendly group of people.. More

by jtrobertson.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian McGuire
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Jan 12, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

January 05, 2024

Very professional and communicated with me every step of the way. Very easy to deal with More

by dking2434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Jan 05, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

January 03, 2024

They are Excellent to work with in Service department! Highly recommend someone to them! For anything! Wether it is for service, parts or purchase a vehicle! More

by jason bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Jones GMC responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

January 01, 2024

Service was told to change engine oil, fuel filter, and air filter. They only changed the engine oil. Also left thing “change air filter” notification on. My wife brought the vehicle. I didn’t know until s More

by awcontractorsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jillian McGuire
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Jan 02, 2024 -

Jones GMC responded

Update: After looking into this review we can not find a customer associated with awcontractorsllc. We are here to talk with the customer. This review has no name listed nor a date or enough information to resolve at this point. Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message so that I can reach out or call me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

December 30, 2023

This dealership is awesome. The service dept and sales department are so friendly and will to help and answer all your questions. I would recommend this dealership to everyone More

by gert842004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Davis
Report | Print
Dec 31, 2023 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

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