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Jones GMC - Service Center

Savannah, TN

4.6
280 Reviews

280 Reviews of Jones GMC - Service Center

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March 21, 2024

Great service and very friendly! The service was great and Nicole is awesome! The service department diagnosed my check engine light and fixed it in a timely manner. Everyone was ver More

by ALEXANDRADEVLIN
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Jul 06, 2024 -

Jones GMC responded

Thank you, Alexandra, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

March 21, 2024

Nicole in service is always my go-to for questions or concerns about my vehicle. She is excellent! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 19, 2024

Everyone at the Dealership was courteous and friendly. Would highly recommend them. Thank you again. More

by Mr. Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
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Mar 19, 2024 -

Jones GMC responded

Mr. Rob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

March 16, 2024

Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Bizzell, James Gray, Rebecca Watkins
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Mar 16, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 15, 2024

I was very pleased with how friendly and helpful the service was I will be using Jones again. More

by Cindymhicks76cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Report | Print
Mar 16, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 11, 2024

Very friendly staff but that's where it stopped. After telling them what I wanted done. More

by GGARSIMP
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Mar 14, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Starla Shaw Jones GMC Management Team (731) 925-4923

March 09, 2024

Did not look at my car until a week after my scheduled appointment. Also left multiple messages without getting a returned call. More

by Lcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Watkins
Report | Print
Mar 13, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Starla Shaw Jones GMC Management Team (731) 925-4923

March 07, 2024

Great place to do business! Very friendly atmosphere with wonderful folks especially Nicole Thompson service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda
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Mar 07, 2024 -

Jones GMC responded

Scott, Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

March 06, 2024

Friendly helpful and efficient. Always have a good experience with the service department. Do not keep you waiting any longer than they have to More

by jnsbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Report | Print
Mar 06, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 06, 2024

Nicole was very efficient in getting me in and out since I had another appointment. More

by jdturnbow2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nicole and our team, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

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