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Jones GMC - Service Center

Savannah, TN

4.6
244 Reviews

244 Reviews of Jones GMC - Service Center

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February 17, 2024

Ms. Watkins was very friendly. She answered all my questions about the service I wanted done and my warranty. Service department had my service done quickly. I couldn't've asked for a better experienc More

by martys.phone
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Feb 19, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

February 16, 2024

Rebecca in the service center was very nice and you can tell she really takes excellent care of her customers.She was a pleasure to work with. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear that Rebecca and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

February 15, 2024

Very prompt service upon arrive. Everything was explained to me as what my car needed.Comfortable place to wait, Great service and very friendly personnel. More

by diane-rickiejohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Jones GMC responded

Diane, Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

February 13, 2024

Needed work done on our Buick Enclave. The service department was very helpful and fixed everything, so far we are happy with the service. They were friendly and looked for ways to help More

by Celia.taylor1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback means a lot to us, Celia. Please provide your contact information so that we can follow up with you or give us a call at your convenience. Starla Shaw (731) 925-4923 Jones GMC Management Team

February 05, 2024

The service staff were friendly. They were very informative and helpful. Nicole was such a huge help. The place was cleaner than any other service department I’ve ever been in. More

by scarlette.horvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us, Scarlette. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

February 04, 2024

Rebecca was most helpful in getting our maintenance services arranged for our truck. She very nice to work with and called us to see if we wanted some extra services offered and explained the benefits More

by wsowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rebecca met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

February 04, 2024

They treated me very well. Good service. Thank you for the good work and service. More

by marksa1auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 04, 2024

Very friendly. Went above and beyond to assist me with my vehicles needs. One of the best. More

by RBURLESCI
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Feb 05, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

February 04, 2024

They were very nice and helpful Friendly asked if I needed anything and answered my questions More

by DEBRALIVINGSTON
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Feb 05, 2024 -

Jones GMC responded

Thank you so much for your kind words, Debra, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 02, 2024

Fast sweet and fun to be around also very helpful and outgoing to make your experience even better More

by YOUNGSONKATIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Pipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Wallace, Jillian McGuire
Feb 03, 2024 -

Jones GMC responded

Katie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

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