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Jones GMC - Service Center

Savannah, TN

4.6
244 Reviews

244 Reviews of Jones GMC - Service Center

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March 30, 2024

Nicole always knows her customers and greets them with a smile! She is very attentive to your needs from start to finish! Could not ask to be treated any better! More

by docmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

March 28, 2024

This dealership is very nice, understood what I needed and got it done. Nicole did a great job and helped me out. More

by wileysbunnybarn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC; we look forward to having you as one of our valued customers for many more years! Jones GMC Management Team

March 27, 2024

Greeted with a smile and service was quick and check out very satisfactory. Will definitely continue to get all my services there More

by KPJACKSON
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
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Jul 06, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 23, 2024

Very good. Staff members described what will be done, how long I would be there and cost. Also ask me about other things like tire rotation. Also directed me to More

by jf.cooper
Recommend Dealer
Yes
Employees Worked With
Staff at shop car entry area.
Report | Print
Mar 24, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 21, 2024

Nicole in service is always my go-to for questions or concerns about my vehicle. She is excellent! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 21, 2024

Great service and very friendly! The service was great and Nicole is awesome! The service department diagnosed my check engine light and fixed it in a timely manner. Everyone was ver More

by ALEXANDRADEVLIN
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jul 06, 2024 -

Jones GMC responded

Thank you, Alexandra, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

March 19, 2024

Everyone at the Dealership was courteous and friendly. Would highly recommend them. Thank you again. More

by Mr. Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jones GMC responded

Mr. Rob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

March 16, 2024

Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 15, 2024

I was very pleased with how friendly and helpful the service was I will be using Jones again. More

by Cindymhicks76cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 11, 2024

Very friendly staff but that's where it stopped. After telling them what I wanted done. More

by GGARSIMP
Recommend Dealer
No
Employees Worked With
Service
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Mar 14, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Starla Shaw Jones GMC Management Team (731) 925-4923

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