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Jones GMC - Service Center

Savannah, TN

4.6
242 Reviews

242 Reviews of Jones GMC - Service Center

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November 22, 2024

Great explanation of my situation. Amazing turn around on my issue . In A world of mediocrity ; they stand out More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Jones GMC responded

Thank you so much for your kind words, Todd, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 21, 2024

Service was completed promptly. Nicole was friendly and kept me informed on the progress of the service. More

by CORLEWTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 18, 2024

Our experience with the dealership has all good each person i have delt with has been knowledge and kind More

by clinvil
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
LeeAnn Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

November 18, 2024

Nicole failed to follow up on parts and warranty, never called me. Parts back order never called me to cancel my schedule appt. I’m 1 1/2 hrs away More

by cheryl2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923. Andrew Pate Jones GMC Management Team (731) 925-4923

November 17, 2024

It was all good coustomer service was great. Facilities were nice and they completed my service in a timely manner More

by Gasmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

November 15, 2024

Nicole, in the service department, does an excellent job at making the customer feel like the most important part of her day and she always has a big smile and is very enthusiast about her work. She must re More

by Librarybobcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Jones GMC responded

Thank you for your review and kind words for Nicole! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 14, 2024

Easy-to-use friendly service everyone was kind and eager to help with any questions More

by clinvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

November 14, 2024

Great Seevice. Checked all recalls for me. Worked out the wiper blade cost. All Good More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Jones GMC responded

Thank you for the kind words for our service department, Cindy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 13, 2024

Moving up from Florida and this being my first time at Jones I found them very polite and efficient and look forward to giving them my business for now on, thank w More

by edithstone154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 08, 2024

My experience from beginning to the end with the awesome help from Nicole was fantastic More

by pboyle1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

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