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Jones GMC - Service Center

Savannah, TN

4.6
285 Reviews

285 Reviews of Jones GMC - Service Center

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June 02, 2025

They treated me with respect and took care of all of my automotive needs in a reasonable amount of time More

by TKP1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

Davius was very helpful and very nice. He made sure we got what we wanted. He was great to work with! More

by DGSANDUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davius Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Jones GMC responded

Thank you for the kind words! We're so glad Davius was able to help you get exactly what you wanted. We appreciate your business and hope you enjoy your new vehicle!

May 26, 2025

Had a very good, fast and efficient service department. Spencer was very professional and friendly. Great customer service. More

by magoo_ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Jones GMC responded

Thank you for the fantastic feedback! We're glad to hear you had a fast and efficient experience with our service department. We appreciate your support!

May 21, 2025

Always a pleasure doing pleasure with these guys always professional and knowledgeable about things with vehicles More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Jones GMC responded

Thank you! We appreciate your continued support and are glad to hear our team provides a professional and knowledgeable service. Always a pleasure!

May 15, 2025

Easy to make a appointment didn’t take very long and always offers snacks and drinks More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Jones GMC responded

Thank you! We're glad you had a smooth and quick experience—and enjoyed the snacks and drinks too! We appreciate your support and look forward to seeing you again!

May 11, 2025

Spencer was great to work with. Very professional and kept us updated throughout the process. More

by rachelbirmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Jones GMC responded

Thank you for the kind words! We're glad Specner provided a professional and communicative experience. We appreciate your support and hope to serve you again in the future!

May 10, 2025

Wonderful place to do business, no hassle. Service Department, Nichole is top notch and great to do business with. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Jones GMC responded

Thank you for the great feedback! We're so glad Nicole and the service team made your experience smooth and hassle-free. We appreciate your trust and support!

May 10, 2025

They are very knowledgeable, do good work. I am always satisfied with their work. They are always quick , but thorough. More

by JasonCulp
Recommend Dealer
Yes
Report | Print
May 13, 2025 -

Jones GMC responded

Thank you for the kind words! We're glad to hear you consistently receive quick, thorough, and high-quality service. We appreciate your continued trust!

May 06, 2025

Very helpful and the service writer was nice and tried to get done what was needed in short order. More

by Kellybflaig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Jones GMC responded

Thank you for the feedback! We're glad our service writer was helpful and worked quickly to meet your needs. We appreciate your visit and hope to see you again!

May 04, 2025

I had a bad experience with my salesman and the sales manager at Jones GMC. They do NOT stand behind what they sell. The service department is the only reason I went back. They are great! More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Jones GMC responded

Thank you for your honest feedback. We're truly sorry to hear about your negative experience with the sales team, and we understand how frustrating that must have been. We're glad to hear our service department has continued to earn your trust and provide great support. Your experience is important to us, and we will share this with our management team to help improve moving forward. If there's anything more we can do to assist you, please don’t hesitate to reach out to me at 731-925-4018. - Bethany Franks, Director of Marketing, PR, & Community Outreach

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