Jones Ford - Service Center

It was my 3rd vehicle & last with Jones Ford bad experience and had to call Ford twice still not resolved no call back from dealership. I had to call & e-mail numerous times experience and had to call Ford twice still not resolved no call back from dealership. I had to call & e-mail numerous times More

Great people to work with. I would recommend them to anyone. I love my Ford Edge ST. I would recommend them to anyone. I love my Ford Edge ST. More

The Service team took care of the oil change and the repairs that were promised at the time we bought the car in a timely manner. repairs that were promised at the time we bought the car in a timely manner. More

The folks here care about their customers and preform excellent workmanship in a timely manner. excellent workmanship in a timely manner. More

Best service department I have ever dealt with 🤓very courteous and get work completed in a very timely manner 🤓 courteous and get work completed in a very timely manner 🤓 More

Sales department was fantastic. Quick and easy process to get me out the door without upselling garbage. Quick and easy process to get me out the door without upselling garbage. More

Poor customer service. Can't answer the phone. Condescending in person. Customer treated like a nusciance rather than the reason they are there. Won't be around long with t Can't answer the phone. Condescending in person. Customer treated like a nusciance rather than the reason they are there. Won't be around long with this growing reputation. More

Very nice facility and the sales associates Carefully explained the trucks safety features. When I closed the deal , the sales manager covered the warranties with me. The entire experience was very pl explained the trucks safety features. When I closed the deal , the sales manager covered the warranties with me. The entire experience was very pleasant. More

Very professional and dedicated to the customer’s needs. Vehicle was attended to in a timely manner. Vehicle was attended to in a timely manner. More

Will not stand behind the work the performed when it malfunctioned , expected professional work fell way short. malfunctioned , expected professional work fell way short. More