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Jones Ford - Service Center

Savannah, TN

4.7
37 Reviews

37 Reviews of Jones Ford - Service Center

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November 20, 2024

Professional and accommodating. Service department was transparent and took care of all my needs. Highly recommend. More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Spencer’s was so kind and great to work with! Our issues are resolved. Thanks to the technicians as well. More

by wandakay43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
October 29, 2024

I was in from out of state with my new to me 2021 Bronco Sport. It wasn’t starting easily and I had to go home the next day. Spencer helped me going above and beyond to diagnose and get me a new battery at More

by amygrace0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
October 14, 2024

The service was quick and easy to set up. The only issue I had was that I didn't know that the Ford service department was actually across the road at the GMC dealership. A minor inconvenienc More

by r.smith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Very efficient time of my oil change and tire rotation customer service was excellent and More

by Countyboy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Spencer was a great help very informed and polite I would not want anyone else to wait on me More

by p.setzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
June 29, 2024

This dealership got to my job the same day. Got me in the next day and had me back on the road promptly. More

by rlsisk79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Nicole, Quinton, Spencer, Adam and Shane are ALL absolutely amazing. They always take care of all my service needs and I have no worries. They always go above and beyond and make me feel like fami More

by Amelia_15_caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer and Quinton and Shane
June 26, 2024

Nicole in the service department did an awesome job taking care of me. She’s very professional and kind plus she knows what she’s doing. More

by Donny T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Timely, curious, thorough, and responsive. I will continue to use their service and recommend them. More

by Harold Lees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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