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Jones Ford

Savannah, TN

4.8
92 Reviews
Jones Ford: Here's why we've been trusted for more than 60+ years Not many car dealerships have been around for a couple of decades. At Jones Ford in Savannah, TN, we've been serving the people of Tennessee, Mississippi and Alabama for more than five decades. We've been privileged to offer you the best cars, trucks and SUVs that Ford builds for nearly three generations. At one location, we also offer new vehicles from Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Nissan and Ram.
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510 Florence Rd

Savannah, TN

38372

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Showing 92 reviews

March 01, 2025

Great experience and the salesman Keith was excellent. He went above & beyond. I will definitely retire my next vehicle purchase. I bought it without going to the dealership and they delivered it. More

by lewlew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Emmons
February 27, 2025

Service department kept us advised it was courteous What is helpful in setting up future appointments? More

by mikelanier57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jones Ford responded

Thank you for your feedback! We're glad to hear that our service department kept you informed and was helpful in setting up future appointments. We appreciate your support and look forward to assisting you again!

February 26, 2025

Chris was a very talented and well respected man he knew what he was doing and we are very pleased with the way he handled my transfer over to my 2020 Ford edge to my brand new 2024 Outer Banks bronco I rec More

by Darla harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wellington
Feb 26, 2025 -

Jones Ford responded

Thank you for your kind words, Darla! We're thrilled to hear that Chris provided a seamless and professional experience in helping you transition to your brand-new 2024 Bronco. Enjoy your new ride, and we truly appreciate your recommendation!

February 24, 2025

Timmy was excellent! Very kind and helpful. We are very pleased with our experience. Thank you for all of your help More

by Matt & Keri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Jones Ford responded

Thank you for your kind words! We're so glad that Timmy provided a helpful and pleasant experience for you. We appreciate your support and look forward to assisting you again in the future!

February 18, 2025

Was looking forward on becoming a part of the Jones family. Ordered a brand new truck in Aug for a company truck. Double checked and verified everything was being ordered correctly and was assured it w More

by Nelsonmcclish
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zach Holt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jones Ford responded

Nelson, We're truly sorry to hear about your expeirnce and the frustration you've faced with your custom order. We understand how important it is to receive exactly what was promised, and we regret that this process did not meet your expectations. Transparency and customer satisfaction are priorities for us, and it's concerning to hear about the miscommunication regarding your truck's tow package. We'd like the opportunity to address your concerns and find a resolution. Please reach out to our Customer Service Manager, Bethany, at 731-925-4923 so we can discuss how to make this right. Your feedback is invaluable, and we appreciate the chance to improve.

February 15, 2025

A1 service from all employees. Anyone would be pleased with Jones Ford on Florence Road in Savannah TN. More

by nessjackson61
Recommend Dealer
Yes
Employees Worked With
Spencer
Feb 17, 2025 -

Jones Ford responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our Jones Ford team. We appreciate your support and look forward to serving you again in the future!

February 09, 2025

Dylan Jordan was a excellent sales person everyone was friendly and helpful great dealership and good selection of vehicles to choose from great prices More

by Edten38
Recommend Dealer
Yes
Employees Worked With
Dylan Jordan
Feb 13, 2025 -

Jones Ford responded

Thank you for your kind words! We're so glad Dylan and the Jones Ford team provided a great experince for you. We appreciate your support and look forward to assisting you again in the future!

February 07, 2025

Great experience with Blake. He worked hard to make our deal for us. Phil was instrumental as well. Thank you both. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Feb 13, 2025 -

Jones Ford responded

Thank you for sharing your experience, Chuck! We're glad to hear that Blake and Philip worked hard to make your deal happen. We appreciate your support and look forward to assisting you again in the future!

February 07, 2025

I would like to thank you for your upstanding hospitality, and not judging us on our appearances. We really appreciate your professionalism, and would recommend you to anyone. Thanks More

by Larry Cox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Great Customer Service ! Amelia was very helpful. Financing and Paperwork was free if any problem . Quick and Eady More

by jcinetn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jones Ford responded

Thank you for your kind words! We're so glad Amelia provided great customer service and the process was quick and easy for you. We appreciate your support and look forward to assisting you again in the future!