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Jones Ford Casa Grande

Casa Grande, AZ

4.4
135 Reviews

1932 N Pinal Ave

Casa Grande, AZ

85222

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Showing 135 reviews

August 03, 2022

I took my truck in for an oil change, I had an appointment for 10:30 am I arrived and I as ignored for 20 minutes on the service drive finally Natasha helped me and she informed me I was late for More

by hayleyhartman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natasha, Ben and Bob
June 08, 2022

I had a driver seat in my 2017 Ford escape that failed to return to an upright position after being reclined. I was very skeptical of the validity of the need for all of the repairs that were reported to me More

by charlenelgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
April 14, 2022

On 9/21/21 I came in for battery purchase and install and during the process of service, the technician broke the driver side door handle. When I came back to pick up the car, I pointed it out to the servi More

by imjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Matherson Resolved all like a pro this review is all for him
December 28, 2021

I want to thank Wade Matheson for restoring my faith in Jones Ford philosophy of a small-town mentality in service to all. A sweet friend of our family was recently widowed but left a 2019 GMC by her husb More

by richardsanders
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Matheson Jones Ford Buick GMC
December 08, 2021

12-4-21 I bought a used 2014 Ford Focus , when I got home it was dark so the lights were on and my son in law noticed the passenger front running light was out, I just gave them 9700.oo for the car and they More

by hubbabubba_159
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea porter
May 24, 2021

Normally 5 stars.Last service for oil change at 1;00 PM Normally 5 stars. Last service for oil change at 1;00 PM appointment. I arrived at 12;45. Oil change took 1 1/2 hours! More

by nicku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tellez
May 10, 2021

The entire experience was pleasant. Since I had an order for a different vehicle and needed to make a change I anticipated problems, but my needs were accommodated and my expectations of difficulty were com More

by Msmithjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Honeycutt, Christina Keeling
May 03, 2021

This was my first time working with this dealer and Jones Ford made the buying process simple and smooth! Staff was polite and easy to work with. More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tellez
April 16, 2021

Always treated well at Jones Ford. The staff was right out to greet me and verify my appointment time. The service was great, no problems. More

by cjt420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tellez
April 12, 2021

Jone's Ford has an excellent, polite and professional service staff and I plan to continue to use their facility for all of my service needs in Arizona. More

by miketanke69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tellez
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