Jones Ford Casa Grande

I was forced into buying a new car (my old one was WORN out). I went in dreading the experience, ie pushy salesmen, agressive financing, and never ending fighting over price. When I arrived, I had no clue out). I went in dreading the experience, ie pushy salesmen, agressive financing, and never ending fighting over price. When I arrived, I had no clue what I wanted but Amanda showed me multiple vehicles and ran back and forth for what seemed dozens of keys. She knew I wasn't planning to buy that day and never pushed for me to buy early or more expensively than I wanted to. I settled on a Ford Edge and Mark put together a price structure that was very fair, the first time, with no haggling. I left to look at other dealers and makes. These other dealerships barraged me with pushy salespeople and aggressive finance people. Everything I was trying to avoid. I called Amanda and said we were coming in to buy the Edge and she started the paperwork and sent the car to detail. We had preapproved financing but had allowed Christina to look for better options, not expecting anything. She was able to drop the interest almost a full point. The paperwork was quick and addition of gap insurance and extended warranty were offered without pressure. The Glenn Jones team is a class act. I will definitely be going back for all my families future vehicle purchases! More

Great service at a fair price. Parts ordered were fast and correct. Pricing was competitive.We have our Van and Flex serviced here. Great place to do business. and correct. Pricing was competitive.We have our Van and Flex serviced here. Great place to do business. More

My experiences with Glenn Jones Ford have involved personal involvement with Glenn Jones, Gen. Mgr. in enquiring about my vehicle service as he noticed that I had been waiting for awhile. The reason personal involvement with Glenn Jones, Gen. Mgr. in enquiring about my vehicle service as he noticed that I had been waiting for awhile. The reason was extra care by Chris Elia in the service dept. Kim Salazar, the Service Mgr. routinely interacts with the customers which is a tremendous boost for customer spirit. This spirit is found throughout the agency. This starts with the greeting from Eric Paytosh, the Service Writer. The last vehicle I purchased was a 2006 Mustang GT, which was Mark Appel's demo. car. Once I drove it with Mark and Christina's assistance in short order it was mine. The last time I had this type of service was at Koerner Motors in Rochester, N.Y. (a Ford dealer) many, many years ago. Tom Madden More