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Jones Ford Buckeye

Buckeye, AZ

4.4
190 Reviews

24600 W Yuma Road

Buckeye, AZ

85326

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Showing 190 reviews

December 23, 2023

Jones Ford of buckeye buying experience was fast and easy. I would recommend to anyone. More

by DH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Konieczny
December 17, 2023

I've bought many cars from different dealerships over the years and this experience was by far the best I've ever had. From the moment I first spoke with James Borrows over the phone, he was helpful, honest More

by slammin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Borrows, Colin Cushing
December 05, 2023

My wife and I received a letter from Jones Ford inviting us to come in and see car selections. We called to schedule appointment with Frank Konieczny. We arrived at dealership Frank gave us his undivided at More

by wthall48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin, Frank Konieczny
November 26, 2023

My wife and I really love this dealership, always honest and really know how to take care of their customers! Josh, Colin and Tabby make every visit a pleasure! More

by Jonathanaengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Colin, Tabby
November 17, 2023

Dropped my car off at 8:15 in the morning for a front camera warning (had an 8:30 appt. Get my first call from the adviser at 4pm that afternoon asking some questions about if I replaced the windshield l More

by holeout
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven D-something
September 29, 2023

Do not come here for service. Let me recount this week: Tuesday appt is 9:00 am. I show up early to drop off my car for a check engine light and oil change. Drop off my car and More

by NevinSimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2023 -

Jones Ford Buckeye responded

Good afternoon Nevin My apologies again as that is not how we want to treat customers and I will be dealing with said employee. I did speak with you about 20 minutes ago to give you a status update on your vehicle and that the vehicle has an electrical short somewhere in the vehicle that is causing your issues. The technician is trying to find this issue as fast as he can so that we can get you back in your vehicle. I have a loaner vehicle that I can put you as I stated on the phone just a little bit ago as this may go through the weekend. Please let me know as I want to make sure we get you taken care of and have something to drive. Please feel free to call me Scotty McMillan Jones Ford Buckeye Svc Mgr 602-980-1158

September 28, 2023

This was the easiest time I've ever had buying a car. It was so smooth. More

by littlemslaura18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Barron
September 24, 2023

Frank di and exceptional job in getting me into this truck. We communicated on the phone and when i arrived, had truck. all ready to test drive. Very nice clean truck. Was not at dealership. 1 hour-p More

by lonnieh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Konieczny
September 18, 2023

Service department was helpful and knowledgeable in diagnosing the issue with my 2016 Escape. The problem was explained to me so I could understand. More

by alice
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve-service and Demetris-service, Michael Stapley
September 15, 2023

Was hoping to have the best experience but was by far the worse car buying experience ever. The salesman Mike kept in contact all week with cars I was looking at which happened to be a smaller SUV I was exci More

by G.sandoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Stapley
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