Jones Ford Buckeye

NOT a good experience. Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was not there. 3 weeks after buying the car I called for them to check the aligment because car was shaking on the freeway and A/C not working cold enough. They refused to check it without a diagnostic fee of over $200. Unbelievable!. I bought at Jones thinking car would be at best condition. They behaved just like I would have bought from craiglist. Never again. More

Service Department. I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made se I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made sense to do so. After them having it for 3 days I was told that it was good to go. Months passed by with that itch that something was still wrong with it. I wasn't too satisfied with the work. I called them and very rudely I was told there wasn't nothing they can do about it. So, I took it to Jones Ford service department. There I met service advisor Tabitha C. I explained the situation, she kept my truck to take a look at it. Tabitha and her technicians worked on my truck immensely for days troubleshooting the affected area. Tabitha always kept good communication status with me the whole time. The team kept on searching for the problem and never gave up on the situation on hand. At times it looked like it was going to be a very critical situation with the vehicle. But the team at Ford Jones stayed on top of their game. Couple days later, the problem was fixed. Excellent.! Tabitha, your expertise and enthusiasm were both appreciated during a time which can be stressful for all concerned! My wife and I sincerely appreciate your efforts and dedication to detail you put into the work done, as well as going above and beyond in fixing another issue that was brought to your attention before closing out the work order. Well Done! More

I just purchased a 2024 F250 Lariat. Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super fr Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super friendly, casual, and easy experience. The paperwork end closing the deal was super quick by Justine. This was my first experience with Jones Ford, and it was easier than grocery shopping. Well worth the drive from Peoria. More

Great customer service from start to finish, the whole process was quick and easy I would buy from them again and tell my friends and family to as well. process was quick and easy I would buy from them again and tell my friends and family to as well. More

Every other dealership I’ve been to in the phoenix valley has the same “dealership” feeling that people dread. Jones Ford was relaxing, and an enjoyable experience. Mario and Chris were great salesmen to wor has the same “dealership” feeling that people dread. Jones Ford was relaxing, and an enjoyable experience. Mario and Chris were great salesmen to work with. The entire staff was attentive and genuinely friendly. I’m not planning on buying any new vehicles from any other dealership from here on out. More

Salesperson and the rest of the team made a quick and easy transaction. Love the car. Drove up from tucson just for this dealership. They moved to a new location but kept the small town service and care easy transaction. Love the car. Drove up from tucson just for this dealership. They moved to a new location but kept the small town service and care for their customers More

I had a great experience at Jones Ford Buckeye this previous weekend. I was online shopping for new and used Mustang GTs, and Jones Ford Buckeye had a new one for a great price compared to other dealer previous weekend. I was online shopping for new and used Mustang GTs, and Jones Ford Buckeye had a new one for a great price compared to other dealerships. When I called, Tylor Anderson answered right away, and I was there 30 minutes later. Tylor was awesome. From comparing different trims, test drive, and running the numbers, I was very impressed. Colin Cushing helped out with the financing options, and I never felt like I was under pressure or was making the wrong decision. I ended up with a sweet 6 speed 2024 Mustang GT. Highly recommend to my family and friends, if you're in the market for a vehicle, go see Tylor Anderson and Colin Cushing at Jones Ford Buckeye. You won't be disappointed. More

I purchased a vehicle from Eric Morales in '18, good price & service, & he still remembers my, when I bring in any of my vehicles for service. Yesterday, I had my truck in for a computer issue, with Ste price & service, & he still remembers my, when I bring in any of my vehicles for service. Yesterday, I had my truck in for a computer issue, with Stevan as my advisor. He totally went out of his way to try to get the issue resolved (it's just a wifi signal issue) & Al (Alvin) that drove me home for the other key, is a safe & courteous driver & kept the conversation going with us passengers. Thanks to these 3 employees that make so much effort and really seem to enjoy helping us customers! More

I took my husband's truck in for service and it was easy to check in. They even offered a shuttle service for me to get back to my house. That was TERRIFIC!! Al, the shuttle driver was GREAT!! Very nice an to check in. They even offered a shuttle service for me to get back to my house. That was TERRIFIC!! Al, the shuttle driver was GREAT!! Very nice and personable and he drove very carefully. I really appreciate Jones Ford offering a free shuttle service. I would have been in a pickle - and wouldn't have been able to get the service - as I didn't have anyone to help me drop off the truck! THANK YOU JONES FORD - for offering this shuttle service - Al was outstanding!!!! More

This is the third vehicle I've purchased with Jones Ford and it's always the best experience. Frank Konieczny and Colin Cushing are a pleasure to work with when finding my perfect vehicle. and it's always the best experience. Frank Konieczny and Colin Cushing are a pleasure to work with when finding my perfect vehicle. More